Amazon Jobs Locker+ Customer Service Associate

Position: Locker+ Customer Service

Job Overview...

Join the dedicated team at Amazon that ensures the return and pickup of packages is convenient for our customers at our Locker+ retail locations. We are looking for associates who are ready to provide excellent customer service, have a positive attitude, and thrive in a dynamic environment. Associates at Locker+ locations go beyond assisting with customer orders?they connect personally with our customers and enhance their experiences.

Duties & Responsibilities
? Receive, pick, and stow customer orders: Process returns and prepare for delivery.
? Assist customers: Address customer questions and solve problems.
? Maintain a clean workspace: Ensure the workspace is safe and organized.
? Manage Locker+ location: Handle responsibilities including opening and closing the site.
? Use technology: Sort, scan, and prepare orders using smartphones and handheld devices.
? Receive truck deliveries: Assist in unloading and organizing incoming packages.

Physical Requirements
? Lifting: Perform physical labor including lifting up to 49 pounds, with or without reasonable accommodation.
? Standing and walking: Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation.
? Moving items: Use carts, dollies, hand trucks, and other equipment to move items around.
? Stairs: Go up and down stairs (where applicable).
? Availability: Work part-time between 8:30 a.m. and 9:30 p.m., with schedules varying week to week.

Work Environment
? Safety: Safe working conditions are a priority.
? Surroundings: Work behind a counter in various locations such as Whole Foods Market, partner retailers, or warehouse lobbies.
? Activity: Be on your feet for most of your shift, helping customers and sorting packages.
? Temperature: Work in climate-controlled environments.
? Noise level: Experience minimal noise, similar to a grocery store.
? Dress code: Wear comfortable, closed-toe shoes; protective safety footwear is required in select units. Amazon provides a $110 Zappos gift code for shoe purchase.

Why You?ll Love Amazon
? Work-life balance: Jobs that fit any lifestyle with nearby locations, great pay, and supportive teams.
? Schedule flexibility: Options include full-time, reduced-time, or part-time, with the possibility of additional hours.
? Shift options: Variety of shifts available, including overnight, early morning, day, evening, and weekend. Four-day workweeks and three-day weekends are possible.
? Anytime Pay: Instantly cash out up to 70% of earnings immediately after shifts (for select groups).

Our Workplace
? State-of-the-art facilities: Modern, clean, and well-organized warehouses.
? Safety: Protective gear provided, and daily safety tips shared.
? Inclusive culture: DEI programs and affinity groups available.
? Team environment: Small and large teams that support each other.

Career and Benefits
? New skills: Learn the latest Amazon technology, including handheld devices and robotics.
? Career advancement: Free training, development programs, and tuition support available.
? Comprehensive benefits: Pay and savings options, healthcare, and peace of mind for you and your family.

Requirements
? Candidates must be 18 years or older.
? Ability to understand and adhere to all job requirements and safety guidelines in English

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