Airlines Customer Service United States Work From Home

Job Responsibilities: Customer Service Agent Salary: $25-35/Hour... Company: Delta Airlines Location: Work From Home, USA Educational Requirements: High School Full Job Description:- HOW YOU?LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES) Vision: Deliver world-magnificence carrier to all clients. Mission: Make each consumer experience just like the maximum valued person. As a Customer Service Agent, you may be relevant in demonstrating Delta?s dedication to our clients through making their tour experience as clean and first-class as possible. At Delta, our logo is essential to our persevered success. As a Customer Service Agent, you play a key element in maintaining our logo robust through demonstrating strict adherence to uniform compliance, preserving professionalism, and showing a nice mind-set outside and inside of labor. Airlines Work From Home Customer Service Customer Service Agents serving as a Ticket Agent are the primary to greet our clients and manual and help them with the ticketing and luggage check-in process. You will: Handles all sides of labor related to ticketing and making reservations for passengers and people sports essential to board and deplane passengers, which include tagging and lifting passenger?s luggage to a bag belt for transport to the ramp. Proactively greets clients, assesses their needs, explains Delta?s to be had generation alternatives, and directs them appropriately. Positively influences clients? use of airport generation to make certain a better, faster, and friendlier airport experience for all clients. Displays a nice photograph of Delta. Airlines Work From Home Customer Service Keeps clients knowledgeable at the same time as making sure carrier transport. Efficiently coordinates with inner assets at the same time as running below stress and time constraints to dispatch flights on time. Performs a whole lot of responsibilities in step with the practical work location assignment; however, sellers can be cross-applied and be required to carry out all functions. Specific functions, tasks, and departments might also additionally range or be delivered relying upon the vicinity and operational requirements. Subject to rotating shifts and stale days. May require out of doors work. Practices protection-aware behaviors in all operational procedures and procedures. WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS) High School diploma, GED or High School Equivalency Embraces numerous people, wondering and styles Consistently makes protection and security, of self and others, the priority Demonstrates that privateness is a concern whilst managing non-public data Must be fluent in English each spoken and written conversation, Airlines Work From Home Customer Service Employee should have right work files to work/are living in Iceland on the time of applying. Delta will now no longer sponsor applicants for this role Be as a minimum 18 years of age Frequently elevate baggage or gadgets weighing as much as and which include 50 pounds Occasionally elevate baggage or gadgets weighing among 50 and 70 pounds Possess entry-stage pc abilties Employee should be capable of kind at least 30 wpm to efficaciously use the agent?s pc set. Strong verbal and written conversation abilties the usage of suitable grammar, tone, and pronunciation Be inclined to work a hard and fast and/or rotating agenda which include afternoons, evenings, weekends and holidays WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS) Experience and/or schooling in ticketing is preferred, Airlines Work From Home Customer Service BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING Our tradition is rooted in a shared self-control to living our values ? Care, Integrity, Resilience, Servant Leadership, and Teamwork ? every day, inside the entirety we do. At Delta, our human beings are our success. At the heart of what we offer is our interest in Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to look at the arena the same time as earning excellent reimbursement and benefits to help you keep mountain climbing along the manner: Competitive salary, industry-foremost pro?t sharing software program, and general overall performance incentives 401(k) with generous company contributions of as a great deal as 9% Paid time without work together with vacation, holidays, paid personal time, maternity and parental leave Comprehensive health bene?ts together with medical, dental, vision, short/long term disability and lifestyle bene?ts Family care assists through fertility assistance, surrogacy and adoption assistance, lactation assistance, backed backup care, and packages that help loved ones in all stages Holistic Wellbeing packages to assist physical, emotional, social, and economic health, together with access to an employee assist software program imparting assistance for you and everyone in your household, unfastened economic coaching, and widespread reasserts supporting highbrow health Domestic and International space-available flight privileges for employees and eligible very own family members World-massive partnerships to engage in community service and innovative goals created to interest in sustainability and reducing our carbon footprint Recognition rewards and awards through the platform Unstoppable Together Business Resource Groups were created to connect employees with no longer unusual place interests to promote inclusion, provide perspective and help put in force strategies Access to over 500 discounts, vicinity of information economic financial savings and voluntary benefits through Deltaperks inclusive of car and lodge rentals and auto, home, and domestic dog insurance, prison services, and childcare Airlines Work From Home Customer Service While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples: Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA). Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees? wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s. Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards. Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators. Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information. Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations. Airlines Work From Home Customer Service

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