Airbnb/Short Term Rental Account Manager
- *Overview:** This is a full-time work from home role for an Airbnb/Short Term Rental Account Manager at Suite Spaces with unlimited earning potential. The Account Manager will be responsible for managing and optimizing Airbnb and short-term rental listings, guest communications, bookings, and overall guest satisfaction. You will have an annual salary as well as limitless income potential based... on your booking revenue. We are seeking a highly motivated and experienced Short Term Rental Account Manager to lead our rental operations. The ideal candidate will possess strong leadership skills and be able to manage and motivate a team of short term rental professionals. The Short Term Rental Account Manager will be responsible for driving revenue growth, improving customer satisfaction, and maintaining a high level of operational efficiency. This is an exciting opportunity to join an innovative team and contribute to the growth and success of our short term rental business.? *Duties:**
- Oversee all aspects of our rental operations, including sales, marketing, and customer service.
- Develop and execute strategies to increase revenue and market share.
- Analyze sales data to identify trends and areas for improvement.
- Maintain updated inventory for all properties.
- Build strong relationships with guests and develop new business opportunities.
- Manage a team of rental professionals, providing guidance, support, and feedback.
- Conduct warm calling and lead generation to drive new business opportunities.
- Communicate effectively with guests, resolving any issues or concerns in a professional and courteous manner.
- Develop and maintain a comprehensive knowledge of our properties and services.
- Manage and maintain a high level of customer satisfaction through effective communication, product knowledge, and timely follow-up. ? *Qualifications:**
- Proven experience in a short term rentals or sales management role.
- Strong leadership and team management skills.
- Excellent communication and negotiation skills.
- Ability to analyze sales data and develop effective strategies to drive revenue growth.
- Experience in marketing and business development is desirable.
- A strong understanding of the vacation short term rental industry and current market trends.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- A high level of energy and motivation, with a commitment to achieving goals and delivering results. Job Type: Full-timePay: $45,000.00 - $47,000.00 per yearBenefits:
Employee discount
Flexible schedule
Paid time off
Work from home
Supplemental Pay:
Performance bonus
Application Question(s):
Ahmad is working with his team when another supervisor comes up to him and says, 'You should keep an eye on the incompetent people who work for you. They left a mess yesterday that my team had to clean up.' Ahmad was unaware of the incident.
What should Ahmad say to her?A. Tell her that he'd prefer to talk about it in private laterB. Tell her that she's being unprofessionalC. Ask her if she has proof that his team left the messD. Thank her for letting him know and promise to talk to his teamE. Apologize for the mess on behalf of his team
In a team you're leading, one person consistently produces high-quality work but struggles with interpersonal communication.
What would you do?A. Provide feedback on communication skills and offer support for improvementB. Avoid directly addressing the communication issue as long as the work quality remains highC. Replace the team member with someone with stronger communication skillsD. Reassign the the team member to more solo work to avoid interacting with others
A prospective client tells you she has used your main competitor for 10 years and likes their product.
What would you do?A. Ask what she would change about your competitor?s productB. Acknowledge the long-standing relationship, but tell her you should be her supplierC. Tell her about your product and leave a sampleD. Highlight your competitor?s drawbacks and how your product is superiorE. Thank her for her time and ask for referrals you can pursue
Work Location: Remote
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