Aetna Customer Support Remote Jobs - Apply Now
Welcome to Aetna, a leading name in the healthcare industry dedicated to providing innovative and comprehensive health solutions. At Aetna, we believe in creating a healthier world by delivering quality care and fostering a collaborative and inclusive work environment. As a Customer Support Representative in our Remote division, you will be an integral part of our commitment to excellent customer service and support. Position: Customer Support Representative - Remote Job Responsibilities: ? * Provide Exceptional Customer Service: Respond to customer inquiries, troubleshoot issues, and resolve concerns promptly and courteously. ? * Remote Assistance: Engage with customers remotely to assist in navigating our products and services, ensuring a seamless experience. ? * Knowledgeable Guidance: Stay updated on Aetna products, services, and policies to provide accurate information and guidance to customers. ? * Problem Resolution: Effectively address and resolve customer complaints... escalating issues when necessary to ensure swift resolution. ? * Documentation: Maintain detailed and accurate records of customer interactions, feedback, and resolutions. ? Required Skills: ? * Communication Skills: Exceptional verbal and written communication skills to articulate information clearly and professionally. ? * Empathy: Ability to understand and empathize with customer needs, demonstrating a genuine commitment to customer satisfaction. ? * Technical Proficiency: Comfortable using remote communication tools, navigating computer systems, and troubleshooting basic technical issues. ? * Problem-Solving: Strong analytical and problem-solving skills to address customer concerns effectively. ? * Adaptability: Ability to adapt to a dynamic work environment and embrace change positively. ? Qualifications: ? * Previous experience in customer support or a related field is preferred. ? * High school diploma or equivalent; college degree is a plus. ? * Availability to work flexible hours, including evenings and weekends as needed. ? * Commitment to delivering outstanding customer service and exceeding performance targets. ? How to Apply:
If you are passionate about making a difference in people lives and possess the skills outlined above, we invite you to join our team at Aetna. Please submit your resume and a cover letter detailing your relevant experience to us.
Join us at Aetna, where your dedication to customer support will contribute to building a healthier and happier community.
Aetna is an equal opportunity employer and welcomes applicants from all backgrounds to apply
Similar Remote Jobs
Aetna Customer Support Remote Jobs - Apply Now
Posted on: 11-08-2024 00:00
Aetna Customer Support Remote Jobs, Calling Jobs From Home ? mysmartpros
Posted on: 20-08-2024 00:00
Aetna Customer Support Remote Jobs - Hiring Now
Posted on: 11-08-2024 00:00
Aetna Customer Support Remote Jobs - Hiring Now
Posted on: 13-08-2024 00:00
Aetna Customer Support Remote Jobs - Online Remote Job
Posted on: 23-01-2025 00:00
Aetna Customer Support Remote Jobs - Part-Time
Posted on: 16-07-2024 18:52
Aetna Customer Support Remote Jobs - Part Time
Posted on: 23-01-2025 00:00
Aetna Customer Support Remote Jobs Part-Time Hire Me Remotely
Posted on: 02-02-2025 00:00
Aetna Customer Support Remote Jobs - Part Time - Online Remote Job
Posted on: 23-01-2025 00:00
Aetna Data Entry Customer Service Jobs Work From Home $25/Hour
Posted on: 08-07-2024 05:51
Remote Part-Time HR Consultant/Recruiter
Posted on: 28-10-2024 09:48
Sales Development Representative (SDR) (Fully Remote), Remote Job
Posted on: 31-10-2024 05:15
Oracle Health / Cerner / ITWorks ?Manager, Project Management & Portfolio Leade | Oracle | Remote (United States)
Posted on: 16-11-2024 00:00
5,486 American Airlines Remote Jobs || Airlines Work From Home Jobs $100 Hours
Posted on: 02-01-2025 03:59
Netflix Careers Remote Customer Service ? Work From Home Jobs ? US
Posted on: 13-09-2024 00:00
Front desk assistant ( Remote)
Posted on: 12-11-2024 02:59
National Account Executive (FMCG FOOD)
Posted on: 02-10-2024 00:00
Interpreter
Posted on: 16-07-2024 18:55
Work From Home!! Call Center Supervisor $23/hr. + WEEKLY PAY!
Posted on: 10-09-2024 00:00
Sr. Strategist, Talent Partnerships & Influencer Marketing
Posted on: 28-10-2024 09:49