Delta Live Chat Agent Jobs ? Flexible Schedule Available

Remote, USA Full-time Posted 2025-02-22

Delta Live Chat Agent Jobs ? Flexible Schedule Available

Job Summary...

? **Job Type**: Part-Time

? **Salary**: $20 per hour

? **Working Hours**: Under 4 hours

? **Company**: Delta Airlines

? **Location**: Exclusive to the state of Georgia

? **Benefits**: Health, Dental, Paid Training, Paid Vacations, Retirement Plans, Flight Benefits

Job Description:

Delta Airlines is seeking motivated individuals to join our team as Live Chat Agents. This flexible position allows you to work part-time, under 4 hours a day, and is exclusive to residents of the state of Georgia. As a Live Chat Agent, you will be the front-line of support for our customers, providing assistance and resolving issues through our live chat platform. This role is perfect for those who are looking for a dynamic, customer-focused job with a reputable airline.

Responsibilities:

? Respond to customer inquiries in a timely and professional manner via live chat.

? Troubleshoot and resolve issues related to reservations, flight changes, and other travel-related concerns.

? Provide information about Delta Airlines? services, policies, and procedures.

? Escalate complex issues to the appropriate department as necessary.

? Maintain detailed and accurate records of customer interactions.

? Meet performance metrics and targets set by the company.

? Stay updated with the latest changes and updates in airline industry standards.

Requirements:

? Must be a resident of Georgia.

? Excellent written communication skills.

? Strong problem-solving abilities.

? Ability to work independently and manage time effectively.

? Basic understanding of airline operations and customer service principles.

? Reliable internet connection and a quiet, dedicated workspace.

? Proficiency in using live chat software and basic computer applications.

Educational Qualifications:

? High school diploma or equivalent required.

? Bachelor?s degree in Communications or a related field is a plus, but not mandatory.

Experience:

? Previous experience in customer service is highly desired.

? Experience in the airline industry is a plus, but not necessary.

Benefits:

? Comprehensive Health and Dental insurance plans.

? Paid Training sessions to ensure you are well-equipped for the job.

? Paid Vacations for a healthy work-life balance.

? Retirement Plans to secure your future.

? Flight Benefits allowing you to travel with Delta Airlines at reduced rates.

Company Overview:

Delta Airlines is one of the leading global airlines, committed to providing the best travel experience to our passengers. With a rich history and a reputation for excellence, Delta Airlines offers a rewarding work environment where employees are valued and respected. We believe in fostering growth and offering opportunities for career advancement. Join our team and be a part of a company that not only cares about its customers but also about its employees.

If you are passionate about helping people and looking for a flexible, part-time position, we encourage you to apply for the Delta Live Chat Agent role. Together, let?s make every journey a memorable one for our passengers

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