Telephonic Triage Nurse

Job Summary

**Job Title:** Telephonic Triage Nurse

**Job Type:** Full-Time

**Salary:** Competitive Hourly Rate

**Working Hours:** Flexible Shifts

**Company:** CVS Health

**Remote Location:** Yes

**Benefits:** Health, Dental, Paid Training, Paid Vacations, 401(k), Employee Discounts

Job Description

CVS Health is seeking a dedicated and experienced Telephonic Triage Nurse to join our dynamic team. This role is essential in providing high-quality telephonic nursing assessment, patient education, and care coordination. You will be the first point of contact for patients seeking medical advice and support, offering timely and professional guidance to ensure optimal health outcomes. This is a remote position, allowing you to work from the comfort of your home while making a significant impact on patient care.

Requirements

1. Active and unrestricted Registered Nurse (RN) license.

2. Minimum of 3 years of clinical nursing experience, preferably in an acute care setting.

3. Strong telephonic communication and assessment skills.

4. Proficiency with computer systems and electronic health records.

5. Ability to work independently and make informed decisions.

6. Compassionate, patient-centered approach.

7. Excellent organizational and multitasking skills.

Responsibilities

1. Conduct telephonic assessments to determine the nature and urgency of patient health concerns.

2. Provide evidence-based medical advice and patient education.

3. Coordinate care and referrals to appropriate healthcare services and providers.

4. Document all patient interactions and care instructions accurately in the electronic health record system.

5. Monitor patient progress and follow up as needed to ensure comprehensive care.

6. Collaborate with other healthcare professionals and departments to ensure a seamless patient experience.

7. Stay current with medical guidelines and telehealth best practices.

Benefits

– Comprehensive Health Insurance

– Dental and Vision Coverage

– Paid Training Programs

– Generous Paid Vacation and Sick Leave

– 401(k) Retirement Plan with Company Match

– Employee Discounts on CVS Products and Services

– Wellness Programs and Resources

Educational Qualifications

– Bachelor of Science in Nursing (BSN) preferred, but not required if the candidate has substantial experience.

Experience

– Minimum 3 years of clinical nursing experience required.

– Previous telephonic triage experience is a plus.

Company Overview

CVS Health is a leading healthcare innovation company with a purpose of helping people on their path to better health. We are pioneering a bold new approach to total health by making quality care more accessible, easier to use, less expensive, and patient-focused. Working with CVS Health means being part of a large and diverse team that is committed to the health and wellbeing of millions of patients every day. We provide a supportive environment for our employees, offering numerous opportunities for career advancement, professional development, and personal growth.

If you are a compassionate and skilled nurse looking to make a difference in the lives of patients from the comfort of your home, we encourage you to apply for the Telephonic Triage Nurse position at CVS Health. Join us in our mission to transform healthcare and improve patient outcomes.

Apply Job!