Customer Service Manager

Remote, USA Full-time Posted 2025-02-22

WORK FROM HOME CUSTOMER SERVICE MANAGER FULL TIME / PART TIME. (U.S ONLY)

PAY: $35.00 - $37.00/Hour

TRAINING PROVIDED

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DUTIES & RESPONSIBILITY:

Manage large amounts of incoming calls

Identify and assess customers? needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Requirements :

Minimum 2 years customer service experience

Excellent customer service and listening skills with a genuine passion for helping... others

Strong technical and problem solving abilities

Excellent communication and telephone skills

Strong computer skills including MS Office (Outlook, Word, and Excel).

This is an online work from home job. The working hours are flexible and you can choose to work from anywhere of your choice. Training is available.

This position is available for only candidates in United States

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