Live Chat Support - Office or Remote

Remote, USA Full-time Posted 2025-02-22

We are seeking a dedicated Live Chat Support representative to join our team. This role offers the flexibility to work either in our office or remotely. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service. Responsibilities:Respond to customer inquiries via live chat in a timely and professional mannerAssist customers with product... information, troubleshooting, and issue resolutionProvide support and guidance to customers throughout their online shopping experienceEscalate complex issues to the appropriate department for further assistanceMaintain accurate records of customer interactions and transactions Qualifications:Excellent written and verbal communication skillsStrong customer service orientationAbility to multitask and prioritize in a fast-paced environmentPrevious experience in a customer support role is preferredProficiency in typing and navigating computer systems Skills:Attention to detailProblem-solving abilitiesEmpathy and patienceAbility to work independently and as part of a teamExperience:1-2 years of experience in customer support or a related fieldExperience with live chat software is a plus

PIcb5a1cee41f7-35196-35382983

Remote

About the Company:
Morris Insurance Agency LLC

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