Product Operations Lead - Payments and Commerce

About the position

The Product Operations Lead for Payments and Commerce at Netflix will oversee a portfolio of projects within the payments product domain, partnering with cross-functional leadership to ensure successful delivery of objectives. This role involves managing annual planning, roadmap management, and project tracking while serving as an end-to-end Program Manager for strategic Commerce initiatives. The position is based in Los Gatos, California, with a hybrid work model available for remote candidates on the West Coast.

Responsibilities
? Partner closely with Product Management and cross-functional leaders to successfully deliver on objectives of the product domain.
,
? Lead all operational activities in close coordination with the Product Management Lead.
,
? Conduct portfolio management activities across a variety of cross-functional projects.
,
? Lead project and OKR tracking discussions and create related artifacts.
,
? Help facilitate cross-functional collaboration and communication across the product domain by designing and facilitating an operating rhythm of meetings and reporting.
,
? Develop and implement the operating framework for the product domain including establishing the proper meeting cadence, responsibilities framework, and stakeholder alignment activities.
,
? Lead process improvement initiatives to maximize efficiency across product development initiatives.
,
? Serve as an end-to-end Program Manager for some large strategic Commerce initiatives.
,
? Build and manage projects plans to coordinate activities across a variety of functions.
,
? Actively manage issues and risks for these programs.
,
? Regularly communicate status, risks, and issues to a diverse stakeholder group.

Requirements
? 10+ years of applicable program management experience in a Product organization
,
? Experience in product development for Commerce workstreams
,
? Experience overseeing portfolios of projects consisting of 50+ team members
,
? Experience with a variety of product development processes and methodologies
,
? Experience standing up new product development and cross-functional processes
,
? Demonstrated ability to build project plans for complex, cross-functional projects
,
? Experience with projects involving a balanced mix of Data Science, Engineering, Design, and Customer Insights
,
? Strong conflict resolution and negotiation skills and the ability to manage in an environment of ambiguity with a diverse range of partners
,
? Communication skills to clearly articulate your concepts and evangelize on their behalf
,
? Experience with a variety of project management and product development tools

Nice-to-haves
? People management experience is a plus

Benefits
? Health Plans
,
? Mental Health support
,
? 401(k) Retirement Plan with employer match
,
? Stock Option Program
,
? Disability Programs
,
? Health Savings and Flexible Spending Accounts
,
? Family-forming benefits
,
? Life and Serious Injury Benefits
,
? Paid leave of absence programs
,
? 35 days annually for paid time off for full-time hourly employees
,
? Flexible time off for full-time salaried employees