Senior Product Manager II

About the position

At Disney Entertainment & ESPN Technology, we are dedicated to reimagining the way audiences experience the world's most beloved stories. Our mission is to transform Disney's media business for the future, focusing on evolving our streaming and digital products, enhancing advertising and distribution capabilities, and delivering unmatched entertainment and sports content. Every day presents an opportunity to make a significant impact on our partners and the millions of viewers around the globe. As part of the DE&E Technology team, you will be involved in building the infrastructure that supports Disney's media, advertising, and distribution businesses. Our products and platforms reach millions of consumers every minute, from Disney+ and Hulu to ABC News and ESPN. We pride ourselves on innovation, developing groundbreaking products and techniques that redefine industry standards and enhance audience experiences across sports, entertainment, and news. The Content Operations team plays a crucial role in delivering Disney's entertainment and sports content to audiences worldwide. This involves managing a global content supply chain that ensures finalized TV shows, movies, and live content are delivered in preferred languages and formats. The Business Relationship Management (BRM) team within the Content Platforms & Operations organization focuses on aligning business stakeholders with the technology needs of content distribution. As strategies evolve, the BRM team formalizes engagement with various functional partners to bridge the gap between content distribution and direct-to-consumer initiatives. In this Senior Product Manager role, you will visualize business processes, translate business requirements into technical specifications, and support business case development. You will be responsible for prioritizing initiatives for the Disney Entertainment Streaming portfolio, ensuring that business objectives are strategically addressed in collaboration with Operations, Product, Engineering, and Project Management teams.

Responsibilities
? Collaborate with key stakeholders to develop technology roadmaps, define business processes, and associated system requirements supporting content supply chain functions.
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? Drive workflow documentation initiatives by identifying and defining process gaps to drive opportunities for process improvement.
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? Develop an understanding of content supply chain, including customer needs, pain points, business priorities, and technical environments.
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? Drive investigation of customer journey challenges to enhance supply chain processes and focus on continuous improvement.
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? Develop and maintain relationships with clients & stakeholders across all lines of business.
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? Support with defining a structured approach for building and managing relationships between clients and DE&E Technology teams globally.
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? Support with stakeholder business planning and technology strategy meetings.
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? Support strategic planning sessions with clients to improve business processes.
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? Lead ROI analysis and define business cases.
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? Drive change management efforts to maximize stakeholder adoption.
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? Leverage understanding of business to identify options, risks, cost vs. benefits and impacts on stakeholders.
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? Collaborate with Product and Engineering teams to collect and translate business requirements into actionable technical delivery requirements.
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? Develop and deliver progress update narratives and materials in collaboration with Product, Engineering, and Project Management teams for executive audiences and stakeholders.
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? Support with prioritization of tech initiatives in service of client business requirements.
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? Support framework definition for client intake of technology requests, aligning early-stage ideas with key priorities across DE&E Technology and Disney business partners.
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? Maintain and enhance cross-functional reports, data taxonomy, and client dashboards within Airtable environment.
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? Evaluate early-stage technology ideas for prioritization and facilitate strategic alignment.
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? Support connected reporting and project tracking throughout product development, creating consistent understanding across product, engineering, and program management.
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? Promote data-driven culture within Content Platforms & Operations, improving the velocity of decision-making and prioritization against technology goals.
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? Understand Disney's internal products, tools, and technology development processes.

Requirements
? BA/BS or equivalent experience.
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? A minimum of 7 years of internal/external technology experience, leading large, complex projects in business/technology consulting/management roles.
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? Experience in Media and Entertainment or data analytics, visualization, or a related field.
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? Strong communication skills with the ability to explain technical subjects to non-technical partners and ability to drive consensus among stakeholders with conflicting needs.
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? Strong written and verbal communication skills, including developing and delivering presentations across a wide range of audiences.
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? Strong influence and negotiation skills.
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? Strong understanding of how to leverage technology to create innovative solutions.

Nice-to-haves
? MBA or Masters in related technical field preferred.
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? A minimum of 3 years consulting experience.
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? Prior work experience in product management and/or system implementation.
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? Knowledge of or experience in media & entertainment industry.
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? Understanding of content supply chain workflows.
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? Knowledge/experience directly with stakeholders across Disney.

Benefits
? Medical, financial, and/or other benefits depending on the level and position offered.
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? Bonus and/or long-term incentive units may be provided as part of the compensation package.

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