Financial Aid Specialist

OVERVIEW: Gallaudet University, federally chartered in 1864, is a bilingual, diverse, multicultural institution of higher education that ensures the intellectual and professional advancement of Deaf and hard of hearing individuals through American Sign Language and English. Gallaudet maintains a proud tradition of research and scholarly activity and prepares its graduates for career opportunities in a highly competitive, technological, and rapidly changing world. Job Title: Financial Aid Specialist Worker Type: Regular Pay Type: Hourly Exempt Status: No Compensation Grade (Track/Level): S3 Hiring Range (Commensurate with experience and qualifications): $26.61-$35.45 Salary Ranges (All Compensation Grades): Gallaudet University Supervisory Organization (Department): Financial Aid Summary: Reporting to the Director of Financial Aid, the Financial Aid Specialist performs professional administrative and technical duties with a thorough knowledge of Federal Financial Aid regulations and Financial Aid Office policies, procedures, and objectives. Job Description: Supports student application data and materials, tracks student academic progress, and prepares for workshop educational materials. Performs verification of student application information; creates and disseminates verification-related communications to students/parents using processes designed in the database system or collaborates with University personnel to utilize other communication software as needed; tracks receipt of required documents; analyzes the accuracy of the information and notes inconsistencies in reported information; makes corrections to student application data and outbounds correction data to the central processor; sends regular follow up communications to secure incomplete information; and maintains database verification status. Runs and interprets database queries regularly to analyze incoming and online applications; identifies missing and incomplete applications; identifies applications flagged for additional documentation and performs the necessary actions to effect communications with students to resolve needed documents; and collaborates with other FAO staff and/or University personnel to design and use communication software options available. Collaborates with the Financial Aid Staff and Director to develop educational materials related to financial aid programs for workshops, presentations, and other venues; maintains ongoing knowledge of changes in financial aid programs and processes for incorporation into presentations and related materials; designs and implements assessment materials for use with presentations; and analyzes and reports on assessment outcomes. Determines the types and amounts of financial aid to be awarded through the packaging process according to federal, state, and institutional requirements; monitors individual student awards; resolves data conflicts and over-awards; completes award packaging for undergraduate students according to institutional policy and assists with award packaging for non-need students Provides individual student/parent counseling about financial aid opportunities and processes; regularly serves student customers in the office; and reads and responds to student/parent emails. Arranges for and provides financial aid training to students through workshops during New Student Orientation and the semester in student housing or other venues. Keeps abreast of all federal mandates, regulations, and updates related to the particular functions of this position and participates in online training opportunities, webinars, conferences, and other activities designed to provide continuing education in financial aid administration. Establishes and maintains a positive and supportive working relationship with co-workers and supervisors. Demonstrates a genuine commitment to diversity, equity and inclusion in the workplace and participates in activities and workshops to foster continuous learning. Serves as a mandatory reporter under Title IX; and commits to completing Title IX training and other compliance requirements on an annual basis. Prioritizes safety in the workplace as a collective responsibility for the well-being of employees and fosters a culture of safety that is integral to our success, including strict adherence to safety procedures and protocols, as well as promptly reporting any safety hazards or incidents. Performs related and other duties as needed. Required Qualifications Bachelor's degree. A minimum of two years of professional experience with financial aid, accounting, or a related field. Ability to communicate in American Sign Language. Preferred Qualifications Experience working in a higher education setting. Knowledge, Skills, and Abilities. Strong communication and interpersonal skills. Strong knowledge of federal regulations governing financial aid programs. Demonstrated experience in the preparation of federal reports for financial aid. Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Demonstrated ability to work with and across University departments, outside constituents and groups. Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Serves as a mandatory reporter under Title IX; and commits to completing Title IX training and other compliance requirements annually. Performs related and other duties as needed. Other Important Information: The successful candidate will undergo a background check that must be cleared prior to working at Gallaudet University. Current Employees (Regular Status and Extended Temporary) Please use the link below or the 'Find Jobs' report directly within Workday. https://www.myworkday.com/gallaudet/d/inst/1$9925/9925$1582.htmld Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests. Gallaudet University is an equal opportunity employer/educational institution and does not discriminate on the basis of race, sex, national origin, religion, age, hearing status, disability, genetic information, covered veteran status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, source of income, place of business or residence, pregnancy, childbirth, or any other unlawful basis. This policy is in compliance with Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Rehabilitation Act, the Age Discrimination in Employment Act, the District of Columbia Human Rights Act, and other applicable laws and applies to all procedures affecting applicants and employees including, but not necessarily limited to: recruitment, hiring, placement, promotion, transfer, reassignment, reappointment, tenure, demotion, selection for training, layoff, furlough, and termination, compensation, and all other conditions or privileges of employment. Please apply directly within Workday using the 'Find jobs' report. Gallaudet University is a world-class institution with a rich history of transformation and impact. For more than 150 years, Gallaudet has been the political, social, and economic engine of the signing community.

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