WFH-Live Chat Support Agent

Remote, USA Full-time Posted 2025-02-22

As a Work-from-Home Live Chat Support Agent, you will be the first point of contact for our customers. You will assist them in resolving inquiries, providing product information, and ensuring a positive experience through live chat support. Your ability to communicate clearly and empathetically will be key to our customers' satisfaction.

Key Responsibilities:

Respond promptly to customer inquiries via live chat.
Provide accurate information regarding products, services, and policies.
Troubleshoot and resolve customer issues efficiently.
Maintain a positive, empathetic, and professional demeanor at all times.
Document customer interactions and feedback in our CRM system.
Collaborate with team members to improve processes and service delivery.
Stay updated on product knowledge and company policies.

Qualifications:

High school diploma or equivalent; additional education is a plus.
Proven experience in customer service or support roles.
Excellent written communication skills and typing proficiency.
Strong problem-solving skills and attention to detail.
Ability to work independently and manage time effectively.
Familiarity with CRM software and live chat tools is preferred.

What We Offer:

Competitive salary and benefits package.
Flexible work hours and a supportive remote work environment.
Opportunities for professional growth and development.
A dynamic team culture that values collaboration and innovation.

Apply Job!

Apply for the Job

WFH-Live Chat Support Agent

Key Responsibilities:

Qualifications:

Similar Remote Jobs

WFH-Live Chat Support Agent

WFH Live Chat Support (Entry Level)

WFH Live Chat Support (Entry Level)

WFH Live Chat Support (Entry Level)

WFH Live Chat Support Representative

WFH Live Chat Support Representative

WFH Member Relations

(WFH/National wide) CVS Call Center Agent- Customer Service Remote Job

(WFH/National wide) CVS Call Center Agent- Customer Service Remote Job

(WFH/National wide) CVS Call Center Agent- Customer Service Remote Job

[Live Chat Jobs] Amazon Chat Support Jobs Work From Home ? No...

Senior National Account Manager - Retail/Hospitality

Work From Home Amazon Data Entry Jobs Remote - Part-Time

Virtual Special Education Instructor

American Express Remote Jobs ( Work From Home) $26/Hour ? mysmartpros

Entry Level Customer Service Associate

Work from Home-Sales Professional-Flexible Hours

Remote Online Chat Specialist (Entry Level)

IT Help Desk Technician (remote)

Professional AI Content Writer (Flexible hours, Work From Home)