Work at Home Customer Service Agent (Full-Time & Part-Time) (SD)

Employer Industry: Business Process Outsourcing (BPO)

Why Consider This Job Opportunity
? Salary up to $14.50 per hour
? Regular raises awarded based on tenure and performance
? Opportunities for paid time off, paid holidays, and paid training
? Incentives including monetary bonuses and prizes such as electronics and trips
? Advancement opportunities within a fun and engaging work environment
? Casual dress code promoting a relaxed atmosphere

What To Expect (Job Responsibilities)
? Provide exceptional customer service by listening to customers and resolving their issues
? Utilize various systems and technology for effective account management
? Identify sales opportunities and apply sales skills to promote products and services
? Ensure first call resolution through effective problem-solving and call handling
? Escalate customer dissatisfaction to the managerial team when necessary

What Is Required (Qualifications)
? Must be 18 years of age or older
? High school diploma or equivalent
? Excellent organizational, written, and oral communication skills
? Ability to type swiftly and accurately (20+ words per minute)
? Basic knowledge of Microsoft Office Suite and Windows operating system

How To Stand Out (Preferred Qualifications)
? Experience in customer service or sales roles
? Strong aptitude for conflict resolution, problem-solving, and negotiation skills
? Ability to thrive in a fast-paced environment with frequent changes
? Previous experience in a contact center or similar environment

#BusinessProcessOutsourcing #CustomerService #CareerOpportunity #CompetitivePay #AdvancementOpportunities

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