Manager, Donor Social Impact | Social Impact Measurement Platform (Remote)

True Impact (www.trueimpact.com) is an innovative new social impact measurement and reporting platform for charitable investments. Fortune 500 companies like Apple, eBay, PepsiCo, and UPS and their nonprofit partners use True Impact to quantify the social impact of their grants, volunteerism, and other philanthropic giving to demonstrate success and identify opportunities for improvement.

We're... seeking a full-time social impact manager to serve our corporate foundation clients with equal parts project management, measurement consultation, and analysis.

This is an ideal opportunity to be part of a tight-knit consulting and evaluation team, with the chance to help nonprofits better communicate their social impact to funders.

Qualifications
? 5+ years of program evaluation, consulting, or training experience in the social sector (graduate degree in a related field is a plus, but not required)
? Demonstrated success in leading technical assistance and capacity building efforts
? Proven experience communicating to managers and senior leadership, writing effective emails and providing actionable feedback
? Strong organizational and self-management skills, with experience managing multiple projects
? A love of systematizing processes and turning annoyances into improvements.
? Comfort and experience in a 100% remote team environment, managing projects through Zoom calls, Slack messaging, Google document sharing, and Teamwork project management.
? US-based candidates only and the ability to work with a primarily EST time zone, with our common work hours from 12 - 4 pm EST.

Salary range: $96,200 - $107,800

Your Role on the Team

Our Social Impact team helps corporate foundations and other donors to evaluate the social impact of their community investments, to demonstrate their value to key stakeholders and to drive more strategic investment decisions.

In practice, this means helping to guide the donor?s nonprofit partners through our social impact reporting cycles, analyzing the results, and supporting the incorporation of the data and associated insights into internal and external communications (e.g., board decks, sustainability reports) and internal decision-making analysis (e.g., to guide future donation decisions to maximize social impact).

Here are the folks you?ll be working with:

Sadie, the director of social impact. In addition to managing a portfolio of clients, she makes sure our engines don?t get overheated as new projects come online. She was hired in 2010 as the first full-time staff of True Impact after a conversation about measuring the social impact of museums with CEO Farron Levy - the beginning of our robust logic model library. She has a folksy, Ted Lasso-style leadership style, which some find charming.

Sara is a senior manager of social impact. In addition to supporting our marketing team, she manages client and nonprofit technical assistance, and delivers data dashboards that bring impacts to life (#dataviznerd). What we liked so much about Sara when she applied was her breadth of experience with strategic planning, writing, and program replication, on top of a data background from Mathematica. Sara lives, runs, and totes her family around the great state parks of Wisconsin.

Chelsea is a social impact manager who we invited to join the team to help manage our growing portfolio of clients. We were so impressed by her systems-thinking to improve project implementation, which she gained experience with through a decade of managing and working with international health and community development programs at FHI 360, IDEO, and Global Health Corps. Chelsea delights in exploring her home state of Vermont in all four seasons with her human and fur babies, and taught Sadie everything she knows about gifs.

Jessica is a social impact manager who hails from Madison, Wisconsin. In addition to managing 1:1 nonprofit support, report feedback, and nonprofit resource development, she runs point on software issues and product improvements, providing feedback on all product design rooted in the user experience. Jessica brings academic and professional expertise in nonprofit leadership, and comes to us from GlobalGiving, where she supported training and fundraising efforts for 5,000+ nonprofits from around the world.

Mike is a social impact manager who brings a doctorate in community well-being and a decade of client success leadership in learning evaluation software. He is masterful at guiding the change management processes donors need to understand and use the data we collect. In addition to supporting clients, Mike makes sure the sales team has what they need to share our special sauce. He is the funniest member of the team (company?), and watches baby manatees swim under his dock in southern Florida - but is looking forward to an upcoming move to St. Louis!

Jenny is a social impact manager, having previously been a True Impact client! She has extensive experience in nonprofit program management, impact evaluation, and stakeholder relationship building across various sectors. Recently, Jenny worked in corporate citizenship at a Fortune 500 company, supporting the development of impactful programs and implementing a social impact measurement strategy. Originally from Mexico City, Jenny lives and works from San Diego.

Virginia is a social impact manager, and brings over eight years experience in project management, evaluation, and nonprofit reporting across a range of philanthropic, nonprofit, and international organizations such as Vitalyst Health Foundation, La Cl?ica del Pueblo, and the International Monetary Fund. Virginia is stationed in Arizona, and currently leads True Impact in most languages spoken: she is fluent in English, Spanish, and Italian, and has a working knowledge of French and Portuguese.

What Your First Few Months Will Look Like

You?ll work closely with the social impact team to get familiar with our social impact reporting launch cycles and processes. While you get acquainted with report feedback and client projects, you?ll begin to shadow social impact managers in preparation for taking over the goal setting, onboarding, and measurement evaluation for corporate and private foundation clients.

You will also start providing feedback to improve clarity and consistency of nonprofit reports, with an experienced staff member there to coach you along the way. Report feedback, along with training and 1:1 support for nonprofits, is a key to our technical assistance approach for improving data quality and nonprofit measurement capacity.

After your first reporting launch, you?ll learn to configure and develop data analysis using AWS QuickSight, in order to share results and support clients? reporting needs.

We are committed to continuous improvement, and use daily team meetings to work problems together. Be prepared to provide a reflection on how you want to make the orientation stage better for the next person by the end of the month. Like all good measurement nerds, we love feedback.

About True Impact

Every year companies invest millions of dollars in cash, volunteerism, and in-kind donations to help support philanthropic causes they truly care about. The problem is, charities lack standardized outcome metrics, making it impossible to determine which initiatives have the greatest impact.

True Impact is a measurement and reporting platform that guides nonprofits to quantify their impact (like TurboTax for social impact reporting) and companies to analyze the results (via layperson-friendly dashboards and analytics). The results enable both donors and charities to prove the value of their philanthropic activities, identify opportunities for improvement, and direct future investment decisions to maximize social impact.

True Impact is based in Boston, MA, but is a 100% remote company, with team members around the world. Everyone at True Impact is committed to helping the social sector achieve greater things through better data, and we are looking for team members who share our passion for this vision. Is that you? We?d love to hear from you!

True Impact is an Equal Opportunity employer. Diverse candidates are encouraged to apply

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