Remote Call Center Representative (Manitoba)

Employer Industry: Business Process Outsourcing (BPO)

Why Consider This Job Opportunity...
? Competitive starting compensation commensurate with experience, with regular reviews and raises based on performance
? Earn incentives including monetary rewards and prizes such as electronics and trips
? Comprehensive benefits including medical, dental, and vision coverage options after 90 days of employment
? Paid time off, holidays, and training opportunities
? Advancement opportunities within a fun and engaging work environment
? Casual dress code and a supportive team atmosphere

What To Expect (Job Responsibilities)
? Listen to customers, understand their needs, and resolve issues effectively
? Utilize systems and technology for account management tasks
? Identify and capitalize on sales opportunities to enhance customer accounts
? Explain products and processes clearly to customers
? Escalate customer dissatisfaction as needed to management

What Is Required (Qualifications)
? Must be 18 years of age or older
? High school diploma or equivalent
? Excellent organizational, written, and oral communication skills
? Ability to type swiftly and accurately (20+ words per minute)
? Basic knowledge of Microsoft Office Suite and the Windows operating system

How To Stand Out (Preferred Qualifications)
? Previous experience in customer service or technical support roles
? Strong aptitude for conflict resolution and problem-solving
? Experience in a fast-paced work environment

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #TeamEnvironment

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