at Concentrix in Boise, Idaho, United States
Job Description
…
Job Title:
Sales Representative
Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
You Will:
+ Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
+ Provide accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
+ Work with a team and report directly to a Sales Manager
You Have:
+ 2+ years of experience working in a customer service or sales capacity
+ Prior success in achievement of personal and team sales quota/goals
+ Experience in high-volume calling
+ Experience learning new technology and data
+ Problem solving skills
+ Excellent knowledge of MS Office programs
+ Experience working with Salesforce.com or similar CRM
+ Experience or willingness to work from home
Our Benefits and Perks
+ Various medical, dental, vision plan and life insurance programs
+ Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts
+ Paid time off, disability programs and paid parental leave
+ Rewards and recognition programs
+ Wellness Incentive Program
+ Learning and Development Programs
+ Base Pay of $32,200 ($14.52 hourly) or more based on qualifications/experience
+ Annual bonus potential (target up to $5,325)
Virtual First and Remote Work: Concentrix’s B2B Sales Services is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important.
Location:
USA, TN, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf)
-Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRightsSp6.12.pdf)
To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .
If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .
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