Job Title:
Sales Representative
…
Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client?s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
You Will:
? Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
? Provide accurate weekly/ monthly/ quarterly sales forecast
? Mastery of product knowledge and technical understanding of services to assess client requirements
? Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
? Manage external competitive pressures and handle objections to retain customers or win new customers
? Manage high volume of customer contacts through phone and email each day ? majority of communication is outbound
? Work with your team and management to provide a professional experience during all interactions with customers and prospects
? Maintain the customer management system (CRM) to ensure all relevant data is captured
? Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
? Work with a team and report directly to a Sales Manager
You Have:
? 2+ years of experience working in a customer service or sales capacity
? Prior success in achievement of personal and team sales quota/goals
? Experience in high-volume calling
? Experience learning new technology and data
? Problem solving skills
? Excellent knowledge of MS Office programs
? Experience working with Salesforce.com or similar CRM
? Experience or willingness to work from home
Our Benefits and Perks
? Various medical, dental, vision plan and life insurance programs
? Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts
? Paid time off, disability programs and paid parental leave
? Rewards and recognition programs
? Wellness Incentive Program
? Learning and Development Programs
? Base Pay of $32,200 ($14.52 hourly) or more based on qualifications/experience
? Annual bonus potential (target up to $5,325)
Virtual First and Remote Work: Concentrix’s B2B Sales Services is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important.
Location:
USA, TN, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
? English
? Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click hereihire.all
