PepsiCo is a global leader in the food and beverage industry, offering a wide range of products enjoyed by millions of people worldwide. We are committed to delivering innovative, high-quality products while also fostering a diverse and inclusive workplace culture.
Position Overview:
We are currently seeking dedicated individuals to join our team as Remote Customer Service Representatives for the night shift. As a Customer Service Representative, you will play a crucial role in providing exceptional support to our customers, ensuring their inquiries are addressed promptly and professionally.
As Call Center Coordinator your obligations would comprise of:
? Supervise Specialists who reply and give remarkable customer service of 50+ calls a day (In view of avg call volume of 500 calls each day).
? Guarantee cycles of calls are spread to the proper region, (i.e., Conveyance, Marketing, area, and so on.).
Pepsico Remote Jobs (Night Shift, Full Time) $30/Hour
? Cooperate with different… divisions to accomplish main driver goal of customer issues and give input through announcing.
? Accomplish group targets to include: Normal Call Handle Time, Calls each Hour, Cases Shut, Quality Service Level, Accomplish < 2% deserting rate objective for the Pepsi Support Center.
? Guarantee the group maintains total and precise documentation inside the Customer Service Center Call Log.
Pepsico Remote Jobs (Night Shift, Full Time) $30/Hour
? Maintain an On track or better execution rating.
? Lay out and contributes toward group objectives and targets.
? Spur Specialists toward further developing Public Customer Review Scores.
? Be a place of heightening with field accomplices to guarantee modern staffing/area contact changes.
Pepsico Remote Jobs (Night Shift, Full Time) $30/Hour
Capabilities
¿Who Are We Searching For?
? English language capability.
? Solid PC information passage abilities. Composing abilities at least 50+ WPM.
Pepsico Remote Jobs (Night Shift, Full Time) $30/Hour
? Capable in Microsoft Office Suite – Word, Succeed, Standpoint and Access. Information on Data set Maintenance/creation is liked.
? Past important work experience in a customer service-telephone based climate.
? Exceptionally created tuning in, logical, and critical thinking abilities.
? Ready to work inside a group climate.
Pepsico Remote Jobs (Night Shift, Full Time) $30/Hour
Assuming this is an open door that intrigues you, we urge you to apply regardless of whether you meet 100 percent of the necessities.
Pepsico Remote Jobs (Night Shift, Full Time) $30/Hour
What could you at any point anticipate from us:
? Valuable chances to learn and foster consistently through a large number of projects.
? Inner computerized stages that advance self-learning.
Pepsico Remote Jobs (Night Shift, Full Time) $30/Hour
? Development programs as per Administration abilities.
? Specific training as indicated by the job.
? Learning experiences with inside and outside suppliers.
Pepsico Remote Jobs (Night Shift, Full Time) $30/Hour
? We love to celebrate achievement, which is the reason we have acknowledgment programs for rank, conduct, authority, snapshots of life, among others.
? Monetary wellbeing programs that will assist you with arriving at your objectives in all phases of life.
? An adaptability program that will permit you to adjust your own and work life, adjusting your functioning day to your way of life.
Pepsico Remote Jobs (Night Shift, Full Time) $30/Hour
? Furthermore, on the grounds that your family is additionally essential to us, they can likewise appreciate advantages, for example, our Health Line, a large number of Arrangements and Limits, Grant programs for your youngsters, Aid Plans for various snapshots of life, among others.
Pepsico Remote Jobs (Night Shift, Full Time) $30/Hour
About PepsiCo Benefits:
? Healthcare Advantages: PepsiCo Usually Affords Medical Health Insurance Coverage For Personnel And Their Dependents, Along With Clinical And Once In A While Dental And Imaginative And Prescient Plans.
? Retirement Plans: Employees May Have Access To Retirement Benefits, Together With A Provident Fund Or Pension Scheme, To Assist Their Economic Properly-Being Inside The Long Term.
? Employee Inventory Options (Sops): A Few Personnel May Have The Possibility To Participate In Inventory Choice Applications, Permitting Them To Purchase Company Stock At A Discounted Fee.
? Paid Break Day (PTO): PepsiCo Usually Offers Paid Day Off For Vacations, Holidays, And Personal Days.
? Flexible Paintings Arrangements: The Business Enterprise May Also Support Bendy Paintings Arrangements, Consisting Of Options For Remote Paintings, Flexible Hours, And Part-Time Schedules.
? Training And Development: PepsiCo Regularly Invests Within The Professional Development Of Its Personnel, Supplying Schooling Packages And Possibilities For Talent Enhancement.
? Health Packages: PepsiCo Can Also Provide Wellness Initiatives And Sources To Support The Fitness And Nicely-Being Of Its Employees.
? Employee Assistance Program (EAP): An EAP Is A Common Advantage That Gives Personal Counseling And Guide Offerings For Various Private And Work-Related Problems.
? Educational Help: A Few Corporations, Together With PepsiCo, Provide Instructional Help Or Repayment Programs To Assist Personnel Pursue Further Training And Skill Improvement.
? Reductions And Perks: PepsiCo Personnel May Additionally Have Get Entry To To Discounts On Organization Services And Products, As Well As Partnerships With Other Corporations
