(Live Chat Remote Jobs) Ups Work From Home Job ? Immediately Hiring ? Hiring Work From Home Jobs
Job Type: Full Time ? Part Time
Salary: 35$ ? $60
(Live Chat Remote Jobs) Ups Work From Home Job ? Immediately Hiring ? Hiring Work From Home Jobs
Join our dynamic team as a Remote Live Chat Customer Service Representative and be a crucial part of the UPS Work From Home initiative. In this role, you will provide exceptional customer service through live chat interactions, ensuring a positive experience for UPS customers. This is a fantastic opportunity to work from the comfort of your home while contributing to the world-renowned UPS brand. NewLine What You Will Do:rn
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? Engage with customers via live chat to address inquiries, resolve issues, and provide information about UPS services.rn t
? Demonstrate excellent communication skills to assist customers in a professional and courteous manner.rn t
? Utilize problem-solving skills to handle a variety of customer concerns and ensure a seamless experience.rn t
? Collaborate with cross-functional teams to escalate and resolve complex issues when necessary.rn t
? Maintain accurate and detailed records of customer interactions. NewLine rnResponsibilities:rn
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? Respond promptly to customer inquiries through live chat.rn t
? Provide accurate information regarding UPS services, shipments, and policies.rn t
? Resolve customer issues in a timely and efficient manner.rn t
? Collaborate with team members to share insights and improve overall customer satisfaction.rn t
? Adhere to established guidelines and procedures for customer interactions.rn t
? Meet and exceed performance targets related to customer service metrics. NewLine rnRequirements:rn
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? Proven experience in customer service, preferably in a live chat or online support role.rn t
? Excellent written communication skills with a keen attention to detail.rn t
? Ability to multitask and prioritize in a fast-paced environment.rn t
? Proficient in using live chat platforms and customer service software.rn t
? Strong problem-solving skills and the ability to think on your feet.rn t
? Availability to work flexible hours, including evenings and weekends. NewLine rnPerks:rn
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? Work from the comfort of your home.rn t
? Competitive salary with performance-based incentives.rn t
? Training and development opportunities to enhance your skills.rn t
? Access to employee assistance programs and wellness initiatives.rn t
? Exciting career growth prospects within a global logistics leader. NewLine rnBenefits:rn
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? Health, dental, and vision insurance.rn t
? 401(k) retirement savings plan.rn t
? Paid time off and holidays.rn t
? Employee discounts on UPS services and partner products. NewLine rnHow to Apply: If you?re ready to embark on an exciting remote career with UPS, apply now by submitting your resume and a cover letter highlighting your relevant experience. Join us in delivering exceptional service and making a difference in the lives of UPS customers around the world.
Apply Now
