Job Description:
As a Live Chat Officer at Coca-Cola, you will have the opportunity to work remotely from home in Columbus, Ohio. This part-time position at the Associate level requires a minimum of 3 years of experience in customer service or a related field. The ideal candidate will be reliable, resourceful, possess strong critical thinking skills, and be able to cooperate effectively with… team members.
Responsibilities:
– Engage with customers through live chat to provide support, answer questions, and address any issues or concerns
– Provide product information, promotions, and assistance with purchases
– Resolve customer complaints in a timely and professional manner
– Collaborate with internal teams to ensure customer satisfaction and provide feedback for improvement
– Maintain accurate records of customer interactions and transactions
Requirements:
– 3+ years of experience in customer service or a related field
– Excellent communication skills, both written and verbal
– Ability to multitask and prioritize in a fast-paced environment
– Proficiency in using live chat software and other online tools
– Strong problem-solving skills and a detail-oriented mindset
– Must be reliable, resourceful, able to think critically and work cooperatively with others
Benefits:
– Travel opportunities for training and conferences
– Travel and spending expenses covered
– Employee discounts on Coca-Cola products
– An environment where technology is harnessed to drive innovation and efficiency
Equal Opportunity Statement:
Coca-Cola is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants, regardless of race, color, religion, gender, sexual orientation, age, disability, or veteran status.
Deadline to apply: July 29, 2024
Join us at Coca-Cola and be a part of a dynamic team that is dedicated to providing exceptional customer service while embracing the latest technology to drive innovation. Apply now to become a Live Chat Officer and help us create memorable experiences for our customers.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Live Chat Officer – Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs
