As a Customer Service Representative at CVS, you will be an essential part of our mission to help people on their path to better health. You will handle customer inquiries, provide information about our products and services, and resolve issues in a timely and professional manner. This is a remote, work-from-home (WFH) position, allowing you to balance work with your personal life… effectively.
Additional Information:
Position Type: Full-time
Work Schedule: Flexible hours, including evenings and weekends
Training: Comprehensive paid training provided
Work Environment: Remote/Work from Home (WFH)
Equipment: CVS will provide necessary equipment (computer, headset, etc.)
Required Qualifications:
High school diploma or equivalent
Excellent communication skills (both verbal and written)
Strong problem-solving abilities
Ability to work independently and manage time effectively
Basic computer skills and familiarity with CRM software
Reliable internet connection and a quiet workspace
Previous customer service experience (minimum of 1 year)
Preferred Qualifications:
Experience in a call center environment
Knowledge of CVS products and services
Bilingual (Spanish/English) is a plus
Healthcare or pharmacy background
Benefits Information:
Competitive salary
Comprehensive health, dental, and vision insurance
401(k) with company match
Paid time off (PTO) and holiday pay
Employee discounts on CVS products and services
Career development and advancement opportunities
Wellness programs and resources
Join our team at CVS and be a part of a company that values your contributions, supports your professional growth, and cares about your well-being. Apply today and start making a difference in the lives of our customers
