**Overview:**
Chewy is revolutionizing the pet industry as one of the fastest-growing e-commerce retailers of all time. We are seeking a full-time, motivated Customer Service Representative to join our award-winning customer service organization. **Responsibilities:**
? Engage directly with customers who contact us for a variety of topics…
? Research and problem-solve to determine appropriate solutions for customers
? Operate with understanding, utilizing active listening, patience, empathy, and kindness
? Engage with teammates, your direct Manager, and other team members across many levels of the organization
? Demonstrate excellent communication skills, ability to multi-task, and proficiency in using computers
? *Qualifications:**
? 2 years of customer service experience
? Demonstrate excellent communication skills (written, verbal, and listening) in a written assessment
? Ability to multi-task and perform well in a fast-paced environment
? Proficiency in using computers, both for data entry and for rapid navigation through systems and the internet
? Ability to adapt to change with the business needs of the company
? Flexibility to shift schedule and work overtime as needed by the business unit
? Must bring proven ability to maintain confidentiality and secure sensitive information
? High school diploma or equivalent
? Must be able to pass a background check
? *Benefits:**
? Starting wage is $15.50 / hour
? Opportunities to learn and further develop your skills while working remotely
? Empowered to become your best and encouraged to bring your perspectives to deliver on our mission
? Ongoing training and development, resources, and opportunities to grow
? Competitive wages, medical & dental insurance, 401k, plus more! * Ability to work together with other smart, driven, and passionate Chewtopians who are making an impact each day
