Employer Industry: Home Services
Why Consider This Job Opportunity
? Salary starting at $21+/hour
? $1,000 sign-on bonus after 30 days of employment
? Medical and dental benefits with the option of 100% employer-paid premiums after 60 days
? 401(k) plan with generous employer match after the first 6 months
? Paid time off and provided uniforms
? Opportunities for paid training and career development in a supportive team environment
What To Expect (Job Responsibilities)
? Maintain standard call volume as outlined in Key Performance Indicators (KPIs)
? Engage in outbound calling when inbound call volume is low to maximize opportunities
? Assist in achieving company and department KPIs
? Participate in training and utilize tools and resources for professional growth
? Address customer concerns effectively, involving management as necessary
What Is Required (Qualifications)
? Previous customer service experience in a call center environment preferred
? Experience with common office hardware and software, including Microsoft Office products
? Ability to multitask and manage priorities in a fast-paced environment
? Strong problem-solving skills and dependability
? Excellent communication skills, both verbal and written
How To Stand Out (Preferred Qualifications)
? Experience in a customer service role within the home services industry
? Demonstrated ability to advocate for customers and the employer
? Familiarity with key performance metrics and their importance in a call center setting
? A positive attitude and willingness to help others
? Commitment to continuous self-improvement and professional development
#HomeServices #CustomerService #CareerDevelopment #TeamEnvironment #JobOpportunity
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