Coordinator, Course Materials
Job Locations US-Remote…
ID 2024-13370
Category Business Operations
Position Type Regular FT
Education – It’s in Our DNA
At Barnes & Noble Education (?BNED?) we are dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. As a leading solutions provider for the education industry, we are committed to driving affordability, accessibility, and achievement at hundreds of academic institutions nationwide by ensuring millions of students are equipped for success in the classroom and beyond. Together, our teams work to elevate lives through education.
We are seeking a dedicated Coordinator, Course Materials to join our dynamic team! In this role, you will perform daily rental tasks, provide exceptional customer service to store managers, mentors, and certified trainers via the Textbook Rentals inbox. You will also assist with Course Material Operations projects, order appropriate titles from Amazon.com based on store purchase orders and oversee the timely operation and maintenance of the Textbook Marketplace.
How You’ll Make an Impact
? Maintain the Rental App, including store term setup, booklists, and reporting
? Respond to inquiries from the field and Course Material Operations regarding booklists, rental dates, customer orders, pricing, and customer service issues
? Perform adjustments in the TA2 and Textnet systems, such as withholds, RCI, and estimated sales
? Manage input files for books checked-in, withheld, or transferred to MBS and other wholesalers
? Oversee inventory and orders on third-party marketplace sites
? Handle manual order generation for publisher rental-only titles in collaboration with MBS
? Maintain inventory adjustments in the TN2 system
? Serve as backup for the Streamlined Sourcing Program
? Coordinate communication with stores and vendors regarding marketplace shipments
? Acquire inventory for other marketplace vendors
? Ship and receive books in the marketplace warehouse
? Additional responsibilities as required
What You’ll Need to Succeed
? 1-3 years of experience in Retail Management
? Proficiency with TA2 and Textnet
? Strong problem-solving and analytical skills
? Excellent written and oral communication skills
? Detail-oriented with excellent organizational abilities
? Proficient in Microsoft Excel; knowledge of Microsoft Access and SQL is a plus
? Basic mathematical aptitude and understanding
? Ability to work under pressure, prioritize, multitask, and meet deadlines
How We Elevate Our Employees
We believe your success is our success, so our benefits package is designed specifically to support you in every aspect of your life. At BNED, we offer a variety of programs and resources to support the physical, mental, and financial well-being of our employees by offering a competitive total rewards package for full-time employees, which includes medical, dental, and vision plans, 401(k) with an annual discretionary match, life insurance, commuter benefits, paid time off with paid holidays, and a broad range of other benefits.
The hiring rate for this position is $22 / hour.
Application Deadline
7/2/2024
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