Global Travel Implementation Specialist

Description

Amex GBT is a dynamic workplace where colleagues find inspiration in travel as a force for good. We aim to help our team achieve success and foster an inclusive and collaborative culture, valuing every voice. Our team is currently seeking customer-focused candidates to join our Solution, Implementation and Deployment team within the Technology organization. If you have a passion for... travel, a drive to help others, and a willingness to learn, we want to hear from you! This role involves managing global deployments of Customer Product tools, consulting, and configuring sites to meet clients? needs.

Company Culture and Environment

At Amex GBT, we prioritize a collaborative atmosphere where innovation thrives. We encourage diversity, equity, and inclusion across all levels of the company, allowing employees to connect through global Inclusion Groups to discuss challenges and share achievements. Our culture is built on respect, support, and the shared goal of making a positive impact in the travel industry.

Career Growth and Development Opportunities

We are committed to the professional development of our team members. Opportunities include global tuition assistance, access to over 20,000 courses, and leadership training. We prioritize internal candidates for job openings, allowing you to grow and develop your skills when the time is right for you.

Detailed Benefits and Perks
? Flexible benefits tailored to each country, starting on your first day
? Health and welfare insurance plans
? Retirement programs and parental leave
? Adoption assistance
? Travel perks with weekly deals from major travel providers
? Wellbeing resources to support your mental and emotional health
? Opportunities to connect with colleagues through global initiatives
? And much more!

Compensation and Benefits

The US national annual base salary range for this position is from (85,000 to )170,000. This range includes the base salary expected for the role, with actual compensation determined by factors such as experience, skills, knowledge, and location. In addition, this role is eligible for an Annual Incentive Award plan based on company and individual performance. For more information about our comprehensive benefits, please refer to our Benefits-at-a-Glance document.

Why you should apply for this position today

Joining Amex GBT means becoming part of a team that values your voice and encourages you to make an impact in the travel industry. If you are enthusiastic about helping others and working in a supportive, forward-thinking environment, this is the opportunity for you!

Skills
? Knowledge of corporate travel
? Familiarity with multiple GDS (Amadeus/Sabre/Apollo/Galileo) and online booking tools (such as KDS, Concur, GetThere, etc.)
? Analytical and conceptual thinking
? In-depth understanding of web/internet/server technology
? Strong time management and organizational skills
? Excellent communication skills (both written and verbal)
? Ability to work independently while contributing to team objectives
? Experience in project management is preferred
? Capacity to inspire change amidst resistance

Responsibilities
? Manage end-to-end implementation and deployment of customer product tools globally
? Build and maintain detailed project plans
? Collaborate with Implementation, Service Delivery, Commercial, Product Development, and Support teams
? Coordinate discussions with clients to set expectations and resolve issues
? Configure, test, and troubleshoot sites, including travel policies and pricing
? Contribute to standard processes for quality improvement and documentation
? Act as a subject matter expert and provide technical support on implementation specifications
? Update management on implementation status weekly and participate in team meetings
? Prioritize workload while multitasking effectively

Qualifications
? Strong knowledge of corporate travel and associated technologies
? Previous experience in a similar role is preferred
? Proven ability to communicate effectively in a matrix environment
? Capacity to drive results in a P/L environment
? Strong relationship management skills

Education Requirements
? A degree in a relevant field is preferred

Experience Requirements
? Experience in corporate travel or related sectors
? Previous project management experience is a plus

Why work in Atlanta, GA

Atlanta is a thriving city known for its rich history, diverse culture, and burgeoning tech scene. With numerous opportunities for professional growth, a vibrant arts and culinary landscape, and a strong sense of community, Atlanta provides an excellent environment for both personal and professional development

Apply Job!