Guest Services Host

Job Summary:

Position: Guest Services Host at Disney...

Salary: Hourly

Working Hours: Part-time (under 4 hours)

Company: The Walt Disney Company

Location: Remote

Benefits: Health, Dental, Paid Training, Paid Vacations, Employee Discounts, Retirement Plan

Description:

As a Guest Services Host at Disney, you will be responsible for providing exceptional customer service to guests visiting our theme parks and resorts. You will assist guests with information, directions, and special requests to ensure they have a magical experience during their stay. This role requires excellent communication skills, a positive attitude, and a passion for creating unforgettable memories for our guests.

Requirements:

1. Excellent communication and interpersonal skills

2. Ability to work in a fast-paced environment

3. Customer service experience preferred

4. Must be able to work flexible hours, including evenings, weekends, and holidays

5. Must be able to stand for extended periods of time

6. Strong problem-solving skills

7. Ability to work well in a team environment

Responsibilities:

1. Greet and assist guests with a smile and positive attitude

2. Provide information on park attractions, dining options, and entertainment events

3. Assist guests with special requests, such as disabilities or dietary restrictions

4. Handle guest complaints and resolve issues in a professional manner

5. Maintain a clean and organized work area

6. Collaborate with team members to ensure a seamless guest experience

7. Stay up-to-date on park policies and procedures to provide accurate information to guests

Benefits:

? Health and Dental insurance

? Paid training and development opportunities

? Paid vacations and holidays

? Employee discounts on merchandise and dining

? Retirement plan options

Educational Qualifications:

High school diploma or equivalent required

Experience:

Customer service experience preferred

Company Overview:

The Walt Disney Company is a global entertainment company known for its iconic theme parks, movies, and characters. Our mission is to create magical experiences for guests of all ages, and our dedicated team members play a crucial role in bringing that mission to life. Join us in creating unforgettable memories for millions of guests around the world.

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