National Account Manager - Construction

Summary
Lowe?s Pro Supply is your one-stop shop for maintenance and renovation supplies! With free, same-day delivery in 28 national markets, we offer an extensive inventory of MRO products, job-lot quantities and a 98.6% fill rate. We are also proud to offer an extended supply of more than 30,000 products, including paint, lumber, drywall and tools, through the Lowe?s network of stores. Lowe?s... Pro Supply is fully stocked with everything you need to get the job done. We bring you more products, faster, with the best customer service in the industry.
Responsibilities
The Strategic Account Manager, Construction sales is responsible for maintaining and expanding relationships with strategically important large customers across all focus segments of Lowe?s. This person must build and maintain long-term, mutually beneficial partnerships with key personnel in assigned strategic accounts. You will be the main point of contact for all national account matters and are required to understand the account?s needs and collaborate with other internal functions to ensure that accounts succeed in achieving their business objectives. This person is also expected to:

Responsible for the profitable sales and growth of national accounts + bringing in new accounts
Lead a joint national account planning process that focuses on mutual value creation and customer lifetime value over the short, mid and long term
Understand customers? long-term business goals, associated pain points and identify suitable upselling and cross-selling opportunities. Develop and maintain solid, trusting relationships
Lead the implementation and solution development efforts that best address customer needs, while coordinating the involvement of all necessary internal partners
Build relationship with strategic decision makers at customer organization and understand the internal organizational dynamics of strategic customers
Cultivate consulting relationships with customers, form customer relationships at multiple levels to provide good service, develop future business opportunities, and gain referrals
Execute successful contract renewals and negotiate pricing updates with strategic accounts when necessary
Conduct comprehensive account review at least quarterly with assigned strategic customers communicating progress towards achieving customers stated objectives

Identify and coordinate the involvement of company personnel, including support, service, and management resources, to meet strategic account performance objectives.

Coordinate post-sale follow-up activities, ensures that customers expectations are met
Share leading / best practices and account trends / behaviors with rest of account management team and with account portfolio to ensure that the knowledge is leveraged
Provide guidance to field sales leaders and representatives, globally, who also work with strategic customers on the execution of management of customer contract requirements
Conduct job-related training to increase knowledge, consultation, negotiation, and sales skills; attends strategic and/or conduct development meetings with sales management.
Represent the company at various trade associations and meetings to demonstrate and promote our products as well as understand and expand knowledge of account sector / vertical, business, strategic competitors and further expertise in specified business / industry.

Basic Qualifications

3+ years experience in a key selling role
Must be able to work flexible hours necessary to meet customer and management expectations and respond after normal work hours when necessary
High school diploma or equivalent. Some college work or degree preferred
Experience in the multifamily industry is preferred
Previous experience using computer programs; including use of the CRM software (salesforce.com), Pipeline management, Contact Management, Sales Management & reporting System, Internet, Microsoft Office Tools.
Must be able to operate in a drug-free workplace
Must have reliable transportation and be able to travel regularly throughout assigned geographical area
Previous experience in selling in a long sales cycle with complex financial data and strong understanding of financials, profitability and cash flow
Preference for a candidate in the Central or Eastern Time Zone

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee discount
Employee stock purchase plan
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Work from home

Experience level:

3 years
4 years
5 years
6 years

Schedule:

Monday to Friday

Supplemental pay types:

Semiannual bonus

Travel requirement:

Travel

Work Location: Remote

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