Delta Virtual Assistant Jobs (Apply Now for Work From Home)

Job Summary

Are you ready to join a dynamic team and embark on a rewarding career from the comfort of your home? Delta Airlines is seeking motivated and dedicated individuals to join our team as Virtual Assistants. This is a part-time position, offering competitive hourly wages, flexible working hours (always under 4 hours per day), and a wide array of benefits including health and dental... insurance, paid training, and paid vacations. This opportunity is exclusively available for residents of New York State.

Job Description

As a Delta Virtual Assistant, you will play a crucial role in supporting our operations and enhancing our customer service experience. Working remotely, you will perform various administrative and customer service tasks, ensuring that our passengers receive top-notch service and support. This position demands excellent communication skills, time management, and a passion for helping others.

At Delta Airlines, we believe that our employees are our greatest asset. This role offers a unique opportunity to work for one of the world?s leading airlines while enjoying the flexibility of a remote position. Our virtual assistants are integral to our success, providing vital support to our customers and internal teams.

The specific tasks you will be involved in include handling customer inquiries via email, chat, and phone, assisting with booking and reservations, managing customer complaints and issues, and providing general administrative support to various departments. You will be the voice of Delta, ensuring that every customer interaction leaves a positive and lasting impression.

We are looking for individuals who are self-motivated, have excellent problem-solving skills, and can work independently with minimal supervision. If you thrive in a fast-paced environment and are excited about the prospect of working from home, we encourage you to apply.

Requirements
? Must be a resident of New York State.
? High school diploma or equivalent.
? Strong communication skills, both written and verbal.
? Proficiency in using Microsoft Office and other computer software.
? Ability to multitask and manage time effectively.
? Previous customer service or administrative experience preferred.
? Reliable internet connection and a quiet workspace.

Responsibilities
? Responding to customer inquiries via email, chat, and phone.
? Assisting customers with booking and reservations.
? Handling and resolving customer complaints and issues.
? Providing administrative support to various departments.
? Maintaining accurate records and documentation of customer interactions.
? Collaborating with team members to improve customer service processes.
? Staying updated with company policies and procedures.

Benefits
? Competitive hourly wages.
? Health and dental insurance.
? Paid training and professional development opportunities.
? Paid vacations and holidays.
? Flexible working hours.

Educational Qualifications

High school diploma or equivalent is required. Additional certifications or relevant educational background in customer service or administration is a plus.

Experience

While previous experience in customer service or administrative roles is preferred, it is not mandatory. We provide comprehensive training to all new hires to ensure they are well-equipped to succeed in their roles.

Company Overview

Delta Airlines is a global leader in the aviation industry, committed to providing exceptional service to millions of passengers each year. With a rich history spanning over 90 years, Delta is dedicated to innovation, sustainability, and delivering a world-class travel experience. Our employees are at the heart of what we do, and we invest in their growth and well-being. Join us and become a part of a company that values diversity, teamwork, and excellence.

If you are excited about this opportunity and meet the requirements, we encourage you to apply now and take the first step towards a rewarding career with Delta Airlines!

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