Apple at Home Advisor jobs – No Experience

Job Summary

American Express is seeking dynamic individuals for the role of Apple at Home Advisor. This is a remote, part-time opportunity with flexible scheduling. As an Apple at Home Advisor, you will earn a competitive hourly wage with additional benefits including health, dental, paid training, and paid vacations.

Job Description

Are you passionate about technology and enjoy helping people? American Express is looking for motivated individuals to join our team as Apple at Home Advisors. This is a fantastic opportunity to work remotely, providing exceptional customer service and technical support for Apple products. Don’t worry if you don’t have experience; we provide comprehensive paid training to get you up to speed.

As an Apple at Home Advisor, you will be the first point of contact for customers seeking assistance with their Apple devices. You’ll provide support via phone, chat, or email, handling various queries and troubleshooting issues to ensure a seamless Apple experience for our customers. This role demands excellent communication skills, a knack for problem-solving, and a passion for delivering top-notch customer service.

Requirements

• High-speed internet connection


• A quiet, distraction-free workspace


• Strong communication skills (both verbal and written)


• Basic knowledge of Apple products (training provided)


• Ability to multitask effectively


• Strong problem-solving abilities


• Customer service orientation


• Willingness to learn and adapt to new technologies

Responsibilities

• Respond to customer inquiries via phone, chat, and email


• Provide technical support for Apple devices and services


• Troubleshoot and resolve customer issues efficiently


• Document customer interactions and solutions accurately


• Stay updated on Apple products and services


• Maintain a high level of customer satisfaction


• Participate in ongoing training and development programs

Benefits

• Health insurance


• Dental insurance


• Paid training


• Paid vacations


• Flexible work schedule


• Employee discounts on Apple products


• Career growth opportunities

Educational Qualifications

• High school diploma or equivalent

Experience

• No previous experience required; we provide comprehensive training

Company Overview

American Express is a globally recognized and admired brand. We are committed to providing outstanding customer service and support. As an Apple at Home Advisor, you will be part of a diverse and inclusive team dedicated to making a difference in the lives of our customers. Join us and take the first step towards an exciting and rewarding career!

Apply today to become an Apple at Home Advisor and start your journey with American Express!

Apply Job!