Product Usability Specialist

Job Summary

Amazon Inc. is seeking a dedicated and detail-oriented Product Usability Specialist to join our innovative team. This is a full-time position with a competitive salary range of $75,000 to $95,000 per year, commensurate with experience. The role offers the flexibility of remote work, allowing you to contribute to our mission from the comfort of your home. Our working hours are flexible, with the standard expectation being around 40 hours per week. In addition to a supportive work environment, we offer a comprehensive benefits package that includes health and dental insurance, paid training, paid vacations, and opportunities for professional development.

Job Description

In the role of Product Usability Specialist, you will play a crucial part in ensuring that our products meet the highest usability standards. You will collaborate with cross-functional teams including product managers, designers, and engineers to analyze user feedback and improve product interfaces. Your expertise will help to enhance the user experience, driving customer satisfaction and loyalty.

Your primary responsibilities will include conducting usability tests, gathering and analyzing user data, and creating reports to communicate insights to stakeholders. You will be responsible for identifying usability issues and recommending actionable solutions to enhance product functionality and design. Additionally, you will stay up to date with industry trends and best practices in usability testing, applying this knowledge to continuously improve our processes.

As a Product Usability Specialist, you will have the opportunity to influence product development from inception to launch. You will be instrumental in shaping user-centered design strategies and ensuring that our products not only meet but exceed customer expectations. You will work closely with the design team to create wireframes, prototypes, and user flows, ensuring that usability is at the forefront of all product designs.

To succeed in this role, you will need to be highly organized, analytical, and possess excellent communication skills. You will also need to thrive in a fast-paced environment, adapting quickly to changing priorities and challenges. This is an exciting opportunity for a passionate individual to make a significant impact on our product offerings and user experience.

Requirements

– Bachelor’s degree in Human-Computer Interaction, Psychology, Design, or a related field.

– A minimum of 3 years of experience in usability testing or user experience design.

– Strong understanding of usability principles and methodologies.

– Proficiency in usability testing tools and software.

– Excellent analytical skills with the ability to interpret data and derive insights.

– Strong communication and presentation skills to convey findings to stakeholders.

– Ability to work collaboratively in cross-functional teams.

Responsibilities

– Conduct usability tests and gather feedback from users.

– Analyze user data and identify usability issues and pain points.

– Collaborate with product teams to develop user-centered design strategies.

– Create detailed reports and presentations to communicate findings and recommendations.

– Stay updated on industry trends and best practices in usability and user experience.

– Develop and maintain usability testing protocols and procedures.

– Support product design teams in creating wireframes and prototypes.

Benefits

– Competitive salary with performance-based bonuses.

– Comprehensive health and dental insurance.

– Paid training and ongoing professional development opportunities.

– Generous paid vacation and sick leave policies.

– Flexible remote work options to support work-life balance.

– Employee discounts on Amazon products and services.

– Access to wellness programs and resources.

Educational Qualifications

Candidates should possess a Bachelor’s degree in Human-Computer Interaction, Psychology, Design, or a related field. Advanced degrees are a plus but not mandatory.

Experience

A minimum of 3 years of experience in usability testing or user experience design is required. Experience in e-commerce or technology sectors is preferred but not essential.

Company Overview

Amazon Inc. is a global leader in e-commerce, cloud computing, digital streaming, and artificial intelligence. Our mission is to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online. We are committed to innovation and excellence, and we value diversity and inclusion in our workforce. Join us in shaping the future of technology and delivering exceptional user experiences!

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