Remote Customer Service Jobs at Delta (High Paying)

Remote Customer Service Jobs at Delta (High Paying)

Job Summary:

– **Job Type:** Full-Time

– **Salary:** Competitive, starting at $20/hour

– **Working Hours:** Flexible schedule with 8-hour shifts

– **Company:** Delta Airlines

– **Location:** Only available to candidates residing in Georgia

– **Benefits:** Health and Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan, Employee Discounts, Career Growth Opportunities

Job Description:

Delta Airlines is seeking dedicated and enthusiastic individuals to join our team as Remote Customer Service Representatives. This high-paying role provides an excellent opportunity for individuals who are passionate about delivering exceptional customer service while working from the comfort of their homes. As a Remote Customer Service Representative, you will be the first point of contact for our valued customers, ensuring a seamless travel experience by addressing inquiries, resolving issues, and providing information about our services.

In this role, you will be responsible for handling a high volume of inbound calls, emails, and chat inquiries related to flight reservations, ticket changes, baggage handling, and other travel-related questions. You will work closely with other team members and departments to ensure customer satisfaction and adherence to company policies and procedures.

Requirements:

1. **Residency:** Must reside in Georgia

2. **Education:** High school diploma or equivalent

3. **Experience:** Minimum of 1 year in a customer service role, preferably in the airline industry

4. **Technology:** Proficient in using customer service software and Microsoft Office Suite

5. **Communication:** Excellent verbal and written communication skills

6. **Problem-Solving:** Strong problem-solving abilities and attention to detail

7. **Availability:** Flexible to work various shifts, including weekends and holidays

Responsibilities:

1. Handle incoming customer inquiries via phone, email, and chat

2. Assist customers with flight reservations, ticket changes, and cancellations

3. Resolve customer issues related to baggage claims, flight delays, and cancellations

4. Provide accurate information about Delta? services, policies, and promotions

5. Document customer interactions and transactions in our customer service system

6. Coordinate with other departments to ensure customer issues are resolved efficiently

7. Maintain a high level of professionalism and customer satisfaction

Benefits:

– **Health and Dental Insurance:** Comprehensive plans to keep you and your family healthy

– **Paid Training:** In-depth training program to equip you with the skills needed for success

– **Paid Vacations:** Generous vacation time to rest and recharge

– **401(k) Plan:** Retirement savings plan with company match

– **Employee Discounts:** Reduced fares on Delta flights and partner services

– **Career Growth Opportunities:** Clear pathways for advancement within the company

Educational Qualifications:

– High school diploma or equivalent (required)

– Further education in customer service, communication, or related fields (preferred)

Company Overview:

Delta Airlines is one of the world? largest global airlines, serving more than 180 million customers each year. With our headquarters in Atlanta, Georgia, Delta operates over 5,000 flights daily, connecting more than 300 destinations in over 50 countries. Our commitment to safety, customer service, and innovation has made us a leader in the aviation industry. We are dedicated to fostering a diverse and inclusive workplace where all employees can thrive and contribute to our mission of connecting people to the world.

If you are passionate about providing top-notch customer service and want to be a part of a reputable company that values its employees, we encourage you to apply for this exciting remote opportunity with Delta Airlines! Apply now and take the first step towards a rewarding career with us.

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