Bookkeeper / Account Manager ( Remote )

Job Title:

Bookkeeper/Account Manager

Description:

Are you a team player, with a strong social orientation? We are looking for someone who can thrive in a fast paced, multi-tasking environment involving lots of relationships. Do you possess strong communication skills and have a desire to manage and service existing client accounts?

If you have high detail orientation in all of your work responsibilities and want to be part of a strong team, please continue the application process. This is a position for someone who loves bookkeeping, but isn?t necessarily cut out to own their own business.

We are a growing bookkeeping firm that works hard for our clients and is committed to caring for our team. What started as a solopreneurship has grown to a team of 10+. We work primarily in the photography industry, as well as other related fields.

As an Account Manager you will be the main point of contact for our clients, as well as a liaison between our clients and our team of bookkeepers... You will play a vital role in making sure that we?re providing on-time, accurate, quality bookkeeping for our clients by managing projects and deadlines. You will be responsible for handling client requests and making sure that clients are happy and taken care of in a timely manner. Strong customer services skills are required, as well as ability to juggle many projects.

This is an employee position at 20+ hours per week (with the potential for growth) spread over 4-5 days/week. We offer flexible hours but firm deadlines, so a commitment to consistency is essential. Pay starting at $25+/hr. To apply, click direct apply below. You will be redirected to the Tidy Books Account Manager application. Please complete the short survey and attach a cover letter and resume at the end of the survey.

Requirements include:
? Quickbooks Online ProAdvisor
? 2-5 years bookkeeping experience preferred
? Quiet, professional meeting space for Zoom meetings
? Strong, reliable technology and internet connection

Responsibilities:

Client Facing Role
? Walking clients through the onboarding and monthly bookkeeping process
? Conducting client review meetings/check-ins;
? Helping clients confidently and clearly understand their numbers
? Provide basic advisory insights/recommendations during client meetings
? General client-facing customer service
? Maintaining clear communication so that no information gets missed with clients

Team Facing Role
? Making sure our team of bookkeepers has what they need to do their job
? Providing feedback and training to our bookkeepers when needed to ensure a high quality of service
? Working through complex bookkeeping issues when needed
? Work with our Director of Operations to manage and prioritize projects and team members to meet deadlines and goals
? Working directly on complex or priority bookkeeping projects as needed

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