Customer Service Executive (No Experience Required) – Akron

Customer Service Executive (No Experience Required) – Akron

Job Summary:

– **Job Type**: Full-Time

– **Salary**: Competitive Hourly Rate

– **Working Hours**: 40 hours per week

– **Company**: Amazon

– **Location**: Akron, Ohio

– **Benefits**: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k)

Job Description:

Are you looking to start your career in customer service but lack experience? Amazon is seeking enthusiastic and dedicated individuals to join our team as Customer Service Executives in Akron, Ohio. In this role, you will be the first point of contact for our valued customers, providing them with the exceptional service they expect from Amazon.

Requirements:

– High school diploma or equivalent.

– Excellent communication skills, both verbal and written.

– Basic computer skills and familiarity with Microsoft Office.

– Ability to handle high-stress situations calmly and efficiently.

– Willingness to work various shifts, including weekends and holidays.

Responsibilities:

– Respond to customer inquiries via phone, email, and live chat.

– Resolve customer issues in a timely and effective manner.

– Provide detailed product information and recommendations.

– Process orders, returns, and exchanges.

– Maintain accurate records of customer interactions.

– Collaborate with team members and other departments to ensure customer satisfaction.

Benefits:

– Comprehensive Health and Dental Insurance.

– Paid Training and Development Programs.

– Generous Paid Vacation and Sick Leave.

– 401(k) retirement plan with company match.

– Opportunities for career advancement within Amazon.

Educational Qualifications:

– High school diploma or equivalent (required).

– Associate?s or Bachelor?s degree in a related field (preferred but not required).

Experience:

– No prior customer service experience required.

– Previous experience in retail, hospitality, or call center environments is a plus but not mandatory.

Company Overview:

Amazon is a globally recognized leader in e-commerce and technology, committed to delivering world-class customer service. We offer a dynamic and inclusive work environment where innovation and collaboration are encouraged. At Amazon, we invest in our employees’ growth and development, providing numerous opportunities for career advancement.

If you are a motivated individual with a passion for helping others, we encourage you to apply today and join the Amazon family in providing exceptional customer service!

Apply Job!