Remote Customer Service Representative (Michigan residents)

Employer Industry: Automotive Customer Service

Why Consider This Job Opportunity...
? Opportunity for career advancement and growth within the organization
? Comprehensive health benefits including medical, dental, and vision coverage
? Paid time off and an associate wellness program
? 401(k) plan with employer match
? Flexible remote work with a supportive team environment
? Access to free online medical consultations and 24/7 nurse help desk

What To Expect (Job Responsibilities)
? Provide exceptional customer service through inbound and outbound phone calls, chats, and emails
? Accurately document customer interactions and requests using computer systems
? Research and resolve customer inquiries promptly and effectively
? Maintain a positive and upbeat attitude while assisting customers
? Adhere to scheduled shifts and manage time-sensitive queues

What Is Required (Qualifications)
? High school diploma or equivalent
? Minimum of three years of customer service experience in roles involving direct customer interaction
? Excellent written and verbal communication skills
? Ability to navigate a computer and the web efficiently
? Typing skills with a minimum speed of 25 words per minute

How To Stand Out (Preferred Qualifications)
? Experience in a call center environment or similar customer service roles
? Familiarity with automotive industry terminology (not required but beneficial)
? Strong problem-solving skills and the ability to multitask efficiently
? Proven track record of maintaining high customer satisfaction ratings

#CustomerService #RemoteWork #AutomotiveIndustry #CareerGrowth #HealthBenefits

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