Remote Customer Service Representative

Remote, USA Full-time Posted 2025-02-22

? *!! Must submit a full application here to be considered !!**: https://dashboard.fafs.me/Applications/Innovexx

Work from Home...

Full time positions available.

Training is PAID and is a duration of two weeks.

We are currently seeking Customer Service Agents with experience previously in a call center environment. MUST have a great understanding of the importance of providing excellent customer service to consumers.

This is an inbound customer service position; there is NO outbound calling or sales.

Starting Pay Rate $10.00 ($11 for bilingual) Pay will be reviewed 30 days, after completed training.

Responsibilities: ? Handle customer inquiries and complaints ? Retaining existing customer monthly memberships ? Provide information about the products and services ? Troubleshoot and resolve product issues and concerns ? Document and update customer records based on interactions ? Develop and maintain a knowledge base of the evolving products and services

Qualifications: ? Previous experience in customer service, sales, or other related fields ? Previous work from home experience ? Ability to build rapport with customers ? Ability to multitask and quickly adapt and learn new programs ? Positive and professional demeanor ? Excellent verbal communication skills ? Availability to work Saturday's- required for the position

Job Types: Full-time, Part-time

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