Student - NH Audubon Visitor Services

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us ? and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the... university. And today, we're ready to expand our reach. All we need is you.

The opportunity

Southern New Hampshire University is seeking a student employee to fill the role of Visitor Services Associate for NH Audubon, at Massabesic Center (Auburn, NH) and/or the McLane Center (Concord, NH). Under direct supervision of the Center Director, greet visitors and perform retail store duties for NH Audubon?s Center. Support efforts to enhance visitor experiences while promoting our mission to protect New Hampshire?s environment for wildlife and for people.

Job Responsibilities: ? With a friendly and professional demeanor, greet visitors to the center, including small families, large school groups, and community groups. ? Conduct retail transactions in the Nature Shop. ? Answer questions and provide general information to visitors about the center?s features, including hiking trails and gardens. ? Promote education programs, volunteer opportunities, and encourage membership. ? Answer phones and email, and direct messages to staff. Maintain cleanliness in the center with light janitorial duties. ? Ensure building security and safety protocols are followed.

Minimum Qualifications: ? Current enrollment in classes as part of a SNHU degree program ? Work study part of financial aid package ? Students with work study may be prioritized ? Some customer service and/or retail experience, and comfort talking to the public required. ? Knowledge of environmental concepts and local wildlife, especially birds, preferred. ? Will provide training to the right candidate.

Learning Outcomes:

Students will improve customer service and communication skills. Students will gain retail and cash handling experience. Students will learn critical thinking habits and gain an appreciation for environmental education concepts and teaching methods. Students will glean insight into non-profit organization operations.

Work Schedule:

Weds-Fri 4pm-5pm, plus Mon-Fri 8am-11am (Summer and Vacation Camp weeks) and additional shifts as needed per the education program schedule. Additional shifts will be scheduled monthly, usually on weekdays between 8am and 5pm. Some weekends may be required.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation
The hourly pay range for this position is $12.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations

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