Data Maintenance / Customer Support (m/f/d) part-time, home office

At TecAlliance, IT and automotive specialists collaborate to digitize the automotive spare parts market. We are not just witnessing the future of the market together - we are shaping it. More than 900 colleagues work tirelessly across 140 countries, and the numbers are growing. We are owned by 34 automotive companies such as Bosch, Continental, or ZF and take pride in connecting all data for them.

Your team consists of more than 35 colleagues who are Data Specialists and Assistants for Graphic Design. We help another business unit called Technical Data Products with handling and documentation of our inbound customer requests for our service book.

We're excited to offer a remote work opportunity within Netherlands, Spain, France or Italy, and it's ready for the right candidate (m/f/d) to jump in as soon as they're available. This position is a permanent contract and a part-time schedule of 25 hours per week, spread across five days (Monday to Friday).

Join us from the comfort of... your home!

Tasks:
? Data administration: Logging and conveying of data recorded and transmitted by the customer into systems
? Data acquisition: Assisting our workshop customers through active acquisition of data and information retrieval/procurement
? Access management: Creating customer accounts for access to our online information systems
? Customer support: Supporting our customers by responding to inquiries via email

Your profile:
? First experience in contact with customers
? Good knowledge of Microsoft Office
? IT affinity and confident handling of work on the PC
? Fluency in German and English language skills (B1 or higher level)

Benefits

Contract & Salary

? Contract title: your position is part of our job profile ?Assistant Technical Documentation (m/f/d)?. Our generic job profiles compare groups of employees with similar tasks that are part of the same area of responsibility/team. The displayed title above ensures that you can find us.

Location-independency & flexibility stay with us:

? Full Remote or hybrid: we work 80-100% remotely; however we have regular on-site team events.

? Structured Onboarding: you receive an individual onboarding plan, have multiple onboarding days in the beginning, and a wealth of e-learning, training, and documentation besides your team at your disposal

??? Set-up: for this we will provide you with a tailored tech set-up (Dell devices, the standard remote package includes a notebook, 2monitors, headset, mobile phone, mouse + keyboard, docking station)

?? Balance job & life: Flexible working hours: you decide where and when you work

? OKRs instead of micromanagement: our OKRs ensure that our leadership style is based on results, not the process. Or in other words, we practice extreme ownership.

Culture:

???? Kununu Top Company 2023: we?e proud to state that our score currently sits at 4,2/5 score with an 85%+ recommendation rate

We value ownership, cooperation, entrepreneurial thinking & and self-reflection in order to communicate effectively as ONE team

?? Team culture is Key! We have fun at work and beyond: There is always something to celebrate and regular team events.

? Come as you are - do you prefer T-shirts over a shirt? Great.

? Your contribution matters: shape our value-driven culture and agile transformation together with your colleagues ? we?e curious, want to go one step further, build further trust together, and join forces to tackle our challenges as a team

Apply Job!