Remote Customer Service Agent - Entry Level (Paid Training!)

Job Overview

We are seeking dedicated individuals who are passionate about delivering outstanding customer service to join our team as Clinical Support Services Agents. This is a rewarding remote position where you will serve as a crucial point of contact for patients and healthcare professionals, facilitating their access to essential care.

Key Responsibilities
? Respond to incoming calls from patients and healthcare providers, accurately gathering and communicating essential information to the appropriate clinicians.
? Assist callers through various scenarios, ranging from general inquiries to more sensitive situations.
? Deliver exceptional customer service while upholding professionalism, even during challenging interactions.
? Transition to working remotely from your home office following a comprehensive two-week training and orientation program.

Required Skills
? Excellent verbal communication and interpersonal skills.
? Strong customer service orientation coupled with a positive and empathetic demeanor.
? Ability to manage calls in a dynamic environment, adapting to both busy and quieter periods.
? Capacity to maintain composure and professionalism when addressing difficult or emotional scenarios.
? Availability for evening and weekend shifts, including occasional holiday work (with additional compensation).
? Proficiency in Microsoft Office and adeptness in utilizing the internet.
? Basic typing and keyboard skills that meet job requirements.

Qualifications
? Candidates must be at least 18 years old and legally eligible for employment.
? A private workspace with reliable high-speed internet and a commitment to confidentiality is required.

Career Growth Opportunities

We provide paid training to set you up for success in this role, along with avenues for salary growth and internal advancement, empowering you to further develop your career within the healthcare customer service field.

Company Culture And Values

Our organization prides itself on fostering a compassionate and supportive team environment, where each member's contributions are valued, and professional growth is encouraged.

Compensation And Benefits
? Competitive starting salary of $18 per hour, with potential for pay increases and promotions.
? Paid training to enhance your skills and ensure your success in the role.
? Comprehensive health, dental, vision, and retirement benefits available to full-time employees after meeting eligibility criteria.
? Flexible work-from-home opportunities after successful completion of training.

Ready to embark on a fulfilling career in healthcare customer service? Apply today and make a significant difference in the lives of others while enjoying the freedom of remote work.

Employment Type: Other