Customer Service Associate (Remote in Kentucky)

Remote, USA Full-time Posted 2025-02-22

Overview: Chewy, America's #1 pet pharmacy, is seeking a Customer Service Associate to join our amazing team! As a remote employee, you will be part of a team that is dedicated to delivering an exceptional, memorable, and reliable experience for pet parents, every time! Responsibilities:** ? Engage directly with pharmacy customers who contact Chewy for a variety of topics, primarily via... inbound calls and other communication platforms. * Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues. * Go above and beyond to 'wow' our customers by engaging with them, thinking critically, and providing solutions while adhering to high safety and regulatory standards. Qualifications: ? 1-2 years working in a customer-focused environment ? Excellent communication skills ? Ability to multi-task and think critically ? Flexibility to shift schedule and work overtime as needed ? Must be able to pass background check for KY Rx Tech license ? Show up committed to being your best! Benefits: ? Competitive pay and benefits ? A supportive culture that values your skills and contributions ? Opportunities for growth and development ? Recognition for your commitment and hard work ? A commitment to equal opportunity and diversity and inclusion

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