Amazon ? UX Researcher, Amazon Fashion ? Seattle, WA

Job title: UX Researcher, Amazon Fashion

Company: Amazon

Job description: DESCRIPTION

Job summary

Amazon Fashion is where fashion and cutting-edge technology meet. As America's 'Biggest Apparel Retailer' according to Forbes, we experiment with bold new ideas while leveraging Amazon's unique strengths. The Amazon Fashion UX Design & Research team is dedicated to being the beacon of design excellence within this exciting, aspirational space. We are passionate about inventing on behalf of the customer, helping them find clothing and apparel inspiration, discover new products, and shop with inclusivity, delight, and ease. We aim to provide intuitive experiences that accommodate our growing and diverse selection, while enabling customers to make confident buying decisions, and having fun along the way.

We are seeking a UX Researcher with a passion to advocate for our customers through quantitative and qualitative storytelling. You will design, execute, and own a research strategy that will help drive tactical and strategic product decisions -- impacting millions of customers. Research activities will span from generative work (field work, development of customer models) to evaluative work (usability studies, concept evaluation) using a variety of methods.
? *Open to multiple locations: San Diego, Santa Monica, Austin**

Key job responsibilities
? Create and execute research plans by identifying and prioritizing UX research questions based on the analysis of existing product designs, business needs, project goals and risks
? Use multiple research methods to uncover customer needs and improve the end-to-end customer experience
? Translate insights into measurable customer experience outcomes aligned to business goals
? Advocate for the right research questions and prioritization of research; educate the organization on opportunities revealed by your own research and that of others
? Effectively communicate customer insights to diverse audiences through writing and presentations, representing user research in product discussions
? Create a deep understanding and empathy for our customers across diverse audiences, including designers, PMs, engineers, and business leaders

This position requires the ability to work with minimal direction and network proactively. You must be comfortable working on multiple segments in parallel, which is why strong organizational skills with the capability to multi-task are critical. The ideal candidate will be comfortable with a high degree of ambiguity and will be able to thrive in a resource constrained environment.

BASIC QUALIFICATIONS
? BA/BS in behavioral science, human computer interaction, psychology, or related discipline or equivalent industry experience
? 5+ years of hands-on experience leading UX research using a variety of research methods, particularly quantitative methods involving large data sets
? Very strong writing skills
? A portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, and data visualizations)

PREFERRED QUALIFICATIONS
? MA/MS or PhD in behavioral science, human computer interaction, psychology, or related discipline
? Strong command of quantitative data analysis and inferential statistics
? Experience researching and developing experiences for global markets
? Experience incorporating research in the software, design, and product development lifecycle
? Experience working in a large and fast-paced software development environment of enterprise scale

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Expected salary:

Location: Seattle, WA

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