Associate Operations Analyst - Remote

JOB OVERVIEW: This position is responsible for performing data analysis to identify service opportunities within the DSO segment and to help identify efficiencies through quarterly, monthly or weekly reporting for customers. Administer reporting on demand for the sales force, management or Field Service Operations team. Work with HUB to improve customer service related to scheduling and automating customer programs. KEY RESPONSIBILITIES: Aggregate and consolidate service revenue, service details, from multiple systems into finished reporting products on key equipment service statistics. Respond to field requests to produce customer level reports on Field Service KPI?s for Field Management Reviews with DSO customers. Work closely with FSOMs to improve customer programs, track strategic projects and improve Customer experience. Complete monthly and quarterly customer service reporting; provide first level trend review. Identify potential opportunities for improvement to potentially increase productivity revenue and customer service benefits. Assist with DSO service revenue and program tracking. Participate in special projects and perform other duties as required. SPECIFIC KNOWLEDGE & SKILLS: Strong Analytical and communication skills Use of Microsoft Office suite including MS Access Advanced level use and experience with Excel Knowledge of PowerBI GENERAL SKILLS & COMPETENCIES: General proficiency with tools, systems, and procedures Basic planning/organizational skills and techniques Basic analysis and problem solving skills Basic verbal and written communication skills MINIMUM WORK EXPERIENCE: Typically 1 to 3 years of related professional experience. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required. SALARY RANGE: The posted range for this position is $46,000 - $63,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc. Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world?s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther?s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join more than 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: jobsupport@henryschein.com UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk It is important to us to offer different types of work arrangements. Please see the types we offer below: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned.

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