Fraud and Cyber Crime Advisor
About the position
The Fraud and Cyber Crime Advisor role at Concentrix is a customer service position focused on supporting victims of fraud and cyber crime. As the first point of contact, the advisor will gather essential information for investigations while providing compassionate assistance to callers. This work-from-home opportunity requires attention to detail and excellent communication skills, as some reports may be used in court cases.
Responsibilities
? Take inbound calls from victims of fraud and cyber crime.
,
? Gather relevant information for subsequent investigations.
,
? Record all information accurately onto the systems.
,
? Provide professional and caring support to victims.
,
? Escalate issues when necessary to ensure appropriate support is provided.
Requirements
? Experience in customer service, preferably via telephone or face-to-face.
,
? Strong IT skills to accurately record information.
,
? Excellent listening and questioning skills.
,
? Attention to detail is essential.
Nice-to-haves
? Previous experience in a contact center is preferred.
Benefits
? Fortnightly pay
,
? Benefits and discounts with local and national partners
,
? Free healthcare cover for you and dependents after 1 year
,
? Pension plan after 1 year
,
? Engagement activities such as virtual fitness classes
Similar Remote Jobs
Fraud and Cyber Crime Advisor
Posted on: 11-12-2024 17:45
Fraud and Payments Associate (Night Shift)
Posted on: 28-08-2024 00:00
Fraud & Claims Operations Associate Manager Online Fraud Detection
Posted on: 16-07-2024 18:54
Fraud & Claims Operations Associate Manager Online Fraud Detection
Posted on: 16-07-2024 18:57
Fraud Customer Service Representative - Gaming Industry
Posted on: 30-10-2024 05:35
Fraud Customer Support Senior Specialist- 3rd shift
Posted on: 20-01-2025 00:00
Fraud Customer Support Senior Specialist- 3rd shift
Posted on: 31-01-2025 09:59
Fraud Data Analyst
Posted on: 31-01-2025 09:56
Fraud Data Analyst (Part Time)
Posted on: 23-10-2024 04:42
Fraud Management IT Lead
Posted on: 27-08-2024 00:00
Full-time / Data Entry Specialist (Remote)
Posted on: 18-09-2024 00:00
Chewy Remote Jobs Customer support (Work From Home )
Posted on: 02-08-2024 17:49
American Express Work From Home (Entry Level Job, College Level...
Posted on: 16-07-2024 18:58
Inpatient Occupational Therapist
Posted on: 08-10-2024 00:00
Customer Service Attendant, Part-time
Posted on: 30-10-2024 05:35
Customer Service Professional- Remote
Posted on: 16-07-2024 18:45
Flexible Delivery Specialist
Posted on: 07-10-2024 00:00
Founding Engineer, Full Stack
Posted on: 29-11-2024 08:27
Swiss CNC Programmer for first shift or second shift - Pay to $26 hourly
Posted on: 27-08-2024 00:00
Google Analytics (GA4) Expert and UTM Tag Manager
Posted on: 03-12-2024 06:01