Customer Service Representative Remote
We are looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities: ? Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. ? Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. ? Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. ? Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements: ? 1-2 years proven experience in supporting client success ? Excellent written and verbal communication skills ? Ability to address complaints and issues with effective solutions and a positive attitude ? Passion for delighting customers with above and beyond service ? Excellent time-management and prioritization skills ? Familiarity with CRM system
Similar Remote Jobs
Customer Service Representative Remote
Posted on: 11-12-2024 17:45
Customer Service Representative (Remote)
Posted on: 11-12-2024 17:45
Customer Service Representative (Remote)
Posted on: 11-12-2024 17:45
Customer Service Representative (Remote)
Posted on: 11-12-2024 17:45
Customer Service Representative- Remote
Posted on: 16-07-2024 18:58
Customer Service Representative- Remote
Posted on: 12-12-2024 19:15
Customer Service Representative (Remote)
Posted on: 12-12-2024 19:15
Customer Service Representative- Remote
Posted on: 12-12-2024 19:15
Customer Service Representative (Remote)
Posted on: 13-12-2024 17:47
Customer Service Representative (Remote)
Posted on: 13-12-2024 17:47
Work Day Payroll- Senior Software Engineer (Remote)
Posted on: 22-10-2024 05:27
Guest service manager
Posted on: 13-09-2024 00:00
Data Entry Evening Jobs - Apply Now for Flexible Hours & Competitive Pay
Posted on: 22-09-2024 00:00
Administrative Assistant Remote Work From Home - Part-Time Focus Group Panelists
Posted on: 10-12-2024 18:34
Remote Customer Service Representatives | WFH Opportunity
Posted on: 31-01-2025 10:00
(US-Based Remote Job) Amazon Data Entry Jobs ?Hiring Now
Posted on: 16-07-2024 18:48
Virtual Special Education Teacher
Posted on: 25-08-2024 00:00
Cabin Crew Customer Service
Posted on: 19-09-2024 00:00
Join RemoteEase Solutions: Part-Time Easy Jobs from Home
Posted on: 18-09-2024 00:00
Engineer - Java, Python, Big Data, NoSQL - Machine Learning
Posted on: 11-12-2024 17:46