Business Accountability Specialist (Control Testing Oversight...

Remote, USA Full-time Posted 2025-02-22

About this role: Wells Fargo is seeking a Business Accountability Specialist. (Control Testing Oversight Specialist) as part of the Home Lending Operations Group within Consumer Lending. The Control Testing Oversight Specialist will oversee all control testing results for entire HL Ops control inventory. In this role, the Specialist will collaborate, consult with, and advise Sr Leaders, Peers and Key Partners on emerging risks including monitoring Key Risk Indicators for all Risk Accessible Units (RAU) in HL Ops. The individuals will perform testing, prep for all internal testing and partner with RAU teams on testing results. Learn more about the career areas and lines of business at wellsfargojobs.com In this role, you will: Act as SME and Consultant for new controls for Issue Management and RAU Teams to ensure controls are measurable and testable and have all supporting documentation needed, drafting scripting for testing as well. Perform Testing (Design & Performance & Data... Validation) Oversee all control testing results for entire HL Ops control inventory. Collaborate, consult with and advise Sr Leaders, Peers and Key Partners on emerging risks and next steps Monitor Key Risk Indicators and respond to all inner and outer boundary triggers, collaborating with Sr Leaders on Action Plans and material prep for Home Lending Risk Committee. Prep for all testing including documentation prep, materials for auditors and reviewers to ensure successful outcome. Participate in research, assessment, and documentation of matters relating to the business? policy and regulatory adherence, risk mitigation, or control efforts; identify patterns and trends and looks for opportunities for procedural or control improvements within area of focus Conduct assessments and analysis of basic business or operational outcomes, systems of record, technical assignments, documentation, procedures, or challenges that require research, evaluation, and selection of alternatives; exercise independent judgment to guide completion of medium risk deliverables Present concise and well-articulated findings and recommendations, including rationale, to facilitate resolution of identified matters; exercise independent judgment while developing expertise in the risk mitigation or control activities of the business Engage in additional research and studies to enhance regulatory knowledge Collaborate and consult with colleagues, internal partners, and other business stakeholders to provide feedback, credibly challenge issues, and calibrate, as needed, to ensure alignment, consistency, and accuracy across groups Participate in cross-organizational or internal operational initiatives and improvement efforts Required Qualifications: 2+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Home Lending Operations experience - Fulfillment (sales, processing, underwriting, closing, and funding), Title Operations Experience conducting Control Testing or quality testing Control and script/methodology writing experience Strong risk management and compliance experience Ability to develop improvement processes and implementation strategies to ensure business continuity/contingency plans Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution Experience conducting root cause analysis for data-driven process-related improvements Ability to think strategically, implement, and deliver business objectives Excellent verbal, written, and interpersonal communication skill Job Expectations: This position is not eligible for Visa sponsorship. This position requires compliance with all mortgages regulatory requirements and Wells Fargo?s compliance policies related to these requirements. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents. This position offers a hybrid work schedule. Preferred location(s) listed below. Other locations within the Wells Fargo footprint may be considered. Relocation assistance is not available for this position, Posting Locations: Charlotte, NC -550 S Tyron St Des Moines, IA-800 S Jordan Creek Pkwy Tempe, AZ-1150 W. Washington St Chandler, AZ -2850 S Price Rd Minneapolis, MN- 600 Wells Fargo *Job Posting may come down early due to volume of applicants: 3/8/2024 Posting End Date: 6 Jun 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit?s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune?s 2023 rankings of America?s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions

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