Remote Call Center Rep

Description

This is a high-volume inbound position, Customer Care Rep is taking a call, reading script (obtaining information) and passing this information along to our IA?s, hanging up and doing the same thing over and over and over for 8 hours day

Contact Center is instrumental to ensuring incoming travel leads(phone, email or web) Must be available to work weekends.

• Make incoming calls in a timely, friendly, and professional manner.

• Make outbound calls as needed to help ensure timely receipt of leads by independent agent.

• Ability to effectively handle high call volume on a regular basis.

• Build effective relationship with customer, independent agencies and co-workers.

• Ability and openness to take on new duties and/or special projects as assigned

Skills

Call center, Inbound call, Customer service call center, Customer service, Data entry, Customer care, Customer support

Top Skills Details

Call center,Inbound call,Customer service call center

Additional Skills & Qualifications

Must have more than 100+ inbound / outbound calls and no gaps in employment

Remote call center experience.

Must have home environment that is effective for full time remote work. No noise, free from distractions and appropriate internet and Wi-Fi speed.

excellent computer skills

Friendly telephone voice and demeanor.

Experience Level

Expert Level

#prioritywest

Pay and Benefits

The pay range for this position is $17.00 - $17.00

? Medical, dental & vision
? Critical Illness, Accident, and Hospital
? 401(k) Retirement Plan ? Pre-tax and Roth post-tax contributions available
? Life Insurance (Voluntary Life & AD&D for the employee and dependents)
? Short and long-term disability
? Health Spending Account (HSA)
? Transportation benefits
? Employee Assistance Program
? Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position will be accepting applications until Nov 30, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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