Housing Community Service Officer (Part-Time) (4 Positions)

Job Summary
? This is a part-time benefited position with rotating work
hours, including weekends and evenings.*

The Housing Community Service Officer reports to the Police
Lieutenant and receives direction from the Lead Housing Community
Service Officer. The Housing Community Service Officer is
responsible for providing a safe and secure environment for the
residents, guests, staff, and facilities of University Housing
Services. The Housing Community Service Officer assists with
providing public safety services for the SJSU residence community
that houses approximately 4200 students, staff and families in two
apartment buildings and four residence halls.

Key Responsibilities
? Perform foot patrol of the Housing buildings and grounds
? Address Housing concerns as directed by University Housing
Services Staff and University Police
? Encourage compliance with Housing policies
? Report suspected hazards and criminal behavior
? Provide assistance to patrons and staff as requested
? Respond to calls for services
? Checks-in regularly with Building Desk during shift
? Go on rounds with a building RA on Duty team on a rotating
basis
? Serve as a police escort to residents
? Monitor parking garage in Campus Village B and issue tickets as
needed for unauthorized vehicles
? Utilize the access card system to obtain information regarding
resident entry and building access
? Utilize Closed Circuit Television surveillance system
? Monitor and Fire Safety Systems and Alarms
? Enter requests into TMA system regarding maintenance,
facilities and security related issues
? Respond to alarms and emergency situations
? Assist University housing staff and University Police with
crisis response as appropriate
? Serve on University Housing Services emergency preparedness and
crisis response team
? Submit reports and provide updates regarding incidents
? Produce and enter reports into Maxient as needed
? Participate in regular meetings with Housing leadership
team

After appointment, Housing Community Service Officers must
successfully complete the appropriate training program designed by
the University Police Department.

The Housing Community Service Officer must have the ability to
walk, stand, sit, see in appropriate color vision, hear in an
appropriate range of sounds, balance, climb, twist, bend, and reach
with hands and arms. Assignments will require standing, sitting, or
walking for lengthy periods of time, and may be indoors or
outdoors. Employees may be exposed to physical and verbal abuse
where considerable self-control must be exercised. Some of the work
may require considerable physical exertion and viewing of
surveillance monitor equipment.

The work environment is a multi-story building, exterior walkways,
and access ways. Any indoor assignment may require standing,
sitting, or walking for lengthy periods of time. Employees may be
exposed to weather conditions and outdoor temperatures. Employees
may be exposed to physical and verbal abuse where considerable
self-control must be exercised. Some of the work may require
considerable physical exertion and viewing of surveillance monitor
equipment. Incumbents are assigned to shift work and rotated among
various assignments.

Knowledge, Skills & Abilities
? Ability to learn, quickly learn, understand, and apply specific
Housing and San Jose State University regulations
? Ability to understand and apply local, state and federal
laws
? Knowledge of, or ability to learn to use, applicable public
safety equipment and systems
? Ability to prepare clear and concise reports
? Excellent oral and written communication skills
? Ability to act calmly and rationally in emergency
situations
? Ability to understand and operate a computer card key access
station
? Ability to understand and operate fire safety and alarms
systems
? Ability to learn Police 10 code
? Excellent customer service skills
? Ability to effectively establish and maintain cooperative
working relationships within a diverse multicultural and
socio-economic community environment.
? Ability to monitor/access CCTV screens
? Ability to possess a valid California Driver?s license
? Ability to communicate with constituents in a professional and
respectful manner

Required Qualifications
? High School Diploma or Equivalent
? Valid California Driver?s License

License

A valid driver's license is required for this position. Out of
state candidates selected for the position must obtain a State of
California driver's license within 10 days of hire in accordance
with the California Department of Motor Vehicles regulations.

Once hired the employee must successfully complete the Defensive
Driver Training Program provided by the State of California for
California State University campuses.

Preferred Qualifications
? Six months previous police/security/military law enforcement
training and/or experience
? Experience working in a residential setting
? Customer Service Experience
? Experience working with student populations

Compensation

Classification: Community Service Specialist I

Anticipated Hiring Range: $2,199/month (Part-Time)

Hiring Range: $3,338/month - $4,816/month

San Jos?State University offers employees a comprehensive benefits
package typically worth 30-35% of your base salary. For more
information on programs available, please see the
Employee Benefits Summary .

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application
and attach the following documents:
? Resume
? Letter of Interest

All applicants must apply within the specified application period:
December 11, 2023 through January 4, 2024 . This position is
open until filled; however, applications received after screening
has begun will be considered at the discretion of the
university.

Contact Information

University Personnel

jobs@sjsu.edu

408-924-2252

CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing
campus facilities to be fully vaccinated against the COVID-19 virus
(including all booster doses of an approved vaccine for which an
individual is eligible per current CDC recommendations) or declare
a medical or religious exemption from doing so. As a condition of
employment, any candidates advanced in a currently open search
process should be prepared to comply with this requirement as well
as with other safety measures established on the campus. The system
wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/
and questions may be sent to jobs@sjsu.edu .

Additional Information

Satisfactory completion of a background check (including a criminal
records check) is required for employment. SJSU will issue a
contingent offer of employment to the selected candidate, which may
be rescinded if the background check reveals disqualifying
information, and/or it is discovered that the candidate knowingly
withheld or falsified information. Failure to satisfactorily
complete the background check may affect the continued employment
of a current CSU employee who was offered the position on a
contingent basis.

The standard background check includes: criminal check, employment
and education verification. Depending on the position, a motor
vehicle and/or credit check may be required. All background checks
are conducted through the university's third party vendor, Accurate
Background. Some positions may also require fingerprinting. SJSU
will pay all costs associated with this procedure. Evidence of
required degree(s) or certification(s) will be required at time of
hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS.
(e.g. H1-B VISAS)

All San Jos?State University employees are considered mandated
reporters under the California Child Abuse and Neglect Reporting
Act and are required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment.

Jeanne Clery Disclosure of Campus Security Policy and Crime
Statistics Act and Campus Housing Fire Safety
Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy
and Campus Crime Statistics Act, the Annual Security Report (ASR)
is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.
The ASR contains the current security and safety-related policy
statements, emergency preparedness and evacuation information,
crime prevention and Sexual Assault prevention information, and
information about drug and alcohol prevention programming. The ASR
also contains statistics of Clery crimes for San Jos?State
University locations for the three most recent calendar years. A
paper copy of the ASR is available upon request by contacting the
Office of the Clery Director by phone at 408-924-1501 or by email
at clerycompliance@sjsu.edu .

Pursuant to the Higher Education Opportunity Act, the Annual Fire
Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf
. The purpose of this report is to disclose statistics for fires
that occurred within SJSU on-campus housing facilities for the
three most recent calendar years, and to distribute fire safety
policies and procedures intended to promote safety on Campus. A
paper copy of the AFSR is available upon request by contacting the
Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu .

Equal Employment Statement

San Jos?State University (SJSU) is an Equal
Opportunity/Affirmative Action employer committed to
nondiscrimination on the basis of age, ancestry, citizenship
status, color, creed, disability, ethnicity, gender, genetic
information, marital status, medical condition, national origin,
race, religion or lack thereof, sex, sexual orientation,
transgender, or protected veteran status consistent with applicable
federal and state laws. This policy applies to all SJSU students,
faculty and staff programs and activities. Title IX of the
Education Amendments of 1972, and certain other federal and state
laws, prohibit discrimination on the basis of sex in all education
programs and activities operated by the university (both on and off
campus).

Advertised: December 11, 2023 (9:00 AM) Pacific Standard
Time

Applications close:

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