Customer Service (Mail and Chat)
Job Description
? Reply and respond to all Tickets on our System
? Ability to diagnose and troubleshoot basic technical issues
? Ability to provide step-by-step technical help, both written and verbal
? Talk clients through a series of actions, either via phone, email or chat, until they?ve solved a technical issue
Job Requirements
? It is a hosting company so you should have at least 3 years of technical experience ex orange or WE or software/Hosting Company.
? Excellent problem-solving and communication skills
? Experience in Technical Support for at least 3 years
? English level is at least very good
? Max age is 30
? Sales experience is preferred
? Nasr city or Misr el Gdeda residents or Shoubra Misr or Fifth of settlement or Hadaya Elzaytoun preferred
? Grads only
? Males and Females are welcome to apply
Work Conditions :
Rotational shifts from 9.00 am to 5:00 pm which is work from the office or from 5.30 PM to 2.00 AM work from home
? 2 Days off is fixed but it changes every month
? Hybrid
? Training one month paid
Company Benefits:
? Career path
? Medical and social insurance provided.
? We work in software and web server hosting so you are gonna learn new things.
? Healthy and friendly environment
? Gaming Area to enjoy your break time
Similar Remote Jobs
Customer Service (Mail and Chat)
Posted on: 19-11-2024 06:06
Customer Service Manager
Posted on: 16-07-2024 18:42
Customer Service Manager
Posted on: 02-10-2024 00:00
Customer Service Manager
Posted on: 09-11-2024 04:39
Customer Service Manager
Posted on: 21-11-2024 08:14
Customer Service Manager
Posted on: 04-12-2024 05:41
Customer Service Manager
Posted on: 31-01-2025 09:56
Customer Service Manager
Posted on: 04-02-2025 19:17
Customer Service Manager
Posted on: 05-02-2025 00:00
Customer Service Manager – $19/Hour
Posted on: 12-09-2024 00:00
100% remote Credit Controller (B2C)
Posted on: 08-10-2024 00:00
Data Entry Operator Flexible Schedule
Posted on: 14-10-2024 04:22
REMOTE Live Chat Agent (Full-Time/Part-Time) at River City Science Los Angeles, CA
Posted on: 08-10-2024 00:00
Client Success Manager | Tarro | $60k ? $70k | Remote (United States)
Posted on: 26-11-2024 06:19
Data Entry Support
Posted on: 18-02-2025 03:58
Data Analyst Advisor
Posted on: 10-09-2024 00:00
Fully Remote RBT!
Posted on: 09-10-2024 00:00
Youtube Careers Remote Work From Home | $25-$35 An Hour | No Prior...
Posted on: 11-07-2024 07:46
Seasonal Data Entry Operator
Posted on: 26-12-2024 06:11
Legal Operations Billing Specialist
Posted on: 22-11-2024 05:34