Business Analyst II

Summary Description Position Purpose: The Business Analyst II will conduct business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align operations solutions with business initiatives. You will be responsible for preparing functional, system and program specifications. You will provide management support in review of various internal/external... reports/data. Provide assistance with testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received. What You'll Do: Evaluates the activities, performance and systems within a specific area for standards and workflow simplification. Compiles data for analysis and prepares reports and presentations for management using applicable programming languages and/or software products. Reviews system enhancements/upgrades to determine applicability of customer file modification requirements. Facilitates timely and accurate updates to reference files based on customer requests. Coordinates testing and debugging of new or modified software. Creates test matrices and supporting documentation. Develops and executes formal test plans to ensure delivery of quality software applications. Monitors software implementations for exceptions and to verify that changes to the systems' operational process had the desired effect. Identifies and documents systems problems and assists in their resolution. Research system problems and identifies potential solutions. Investigates and diagnoses system problems, formulates solutions, initiates change sheets, defines business requirements, and tests corrections. Research any questionable standard system or local component problematic situations to assure compliance and accuracy. Under general direction, defines business requirements, tests, and leads small to moderate projects. Assists management in performing business reviews by analyzing internal/external projects and changes. Ensures changes do not have a negative impact on productivity and procedures. Makes recommendations to improve productivity, cost effectiveness and timeliness. Communicates with management and departmental personnel to document workflow procedures. Assists in preparing verbal and written communication about business changes with management or other staff members. Prepares written reports and analyses pertaining to testing results and related data, including recommendations for customers on improving operational workflows. What You Need to Qualify: Minimum Required Education: Bachelor's Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience Minimum Required Work Experience: 2 years of job-related business systems analysis, research and/or customer support experience. Minimum Required Skills and Abilities: Working knowledge of business support and systems concepts. Able to communicate effectively with technical and non-technical audiences, including the ability to express basic technical and business concepts to management, peers, and the business units. Good teamwork and interpersonal skills. Good analytical and conceptual skills. Fundamental understanding of user acceptance test plans and test matrices, project plans, and scope and design documents. Working knowledge and understanding of how projects and implementations affect an organization and can effectively link it to business processes. Working knowledge of mainframe electronic data processing system change methodology. Minimum Required Software and Tools: Microsoft Office. We Prefer That You Have: Preferred Education: Bachelor's degree-in Computer Science, Business Administration, or other job-related field. Preferred Work Experience: 3 years-of job-related business systems analysis, research and/or customer support experience. Preferred Skills and Abilities: In-depth knowledge of procedures for the supported business unit. Computer programming skills. Preferred Software and Other Tools: Proficiency with BCBSSC/subsidiary systems. Knowledge of programming languages and/or concepts, DB2, or related. What We Can Do For You: Our comprehensive benefits package includes: ? 401(k) retirement savings plan with company match ? Subsidized health plans and free vision coverage ? Life insurance ? Paid annual leave - the longer you work here, the more you earn ? Ten paid holidays ? On-site cafeterias and fitness centers in major locations ? Wellness programs and a healthy lifestyle premium discount ? Tuition assistance ? Service recognition What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications. Work Environment: Typical work environment. May provide security administration to application supported by area when the appropriate written and approved request is received. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Some states have required notifications. Here's more information. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. Palmetto GBA is a healthcare service administrator and one of the nation?s largest providers of high-volume medical claims and transaction processing. We provide services and technology solutions to improve and streamline healthcare administration not only for government but also for corporate entities. We offer a wide range of services that require a diverse workforce and expansive areas of expertise from data analytics, administrative and workflow services to advanced systems. To help our associates succeed and reach their professional goal, we offer training classes and programs that help employees prepare for leadership positions and offer tuition assistance for education advancement. Palmetto GBA acknowledges associates? hard work and dedication with awards and financial incentives

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